Did I damage my RAM?

[Tomytoby]

I have a mini-ITX z270m motherboard, and I had wanted to move my stick of RAM to the other slot, so I did so after turning the computer off and waiting a few seconds. However, I did not unplug the power cord or touch grounded metal before removing the RAM. Also, because the motherboard is so narrow, I may have accidentally touched the RAM card onto the metal base of my CPU cooler. After trying to turn the computer on after moving the RAM, it turns on along with my graphics cards light, but my monitor doesn't detect a signal nor do my mouse or keyboard RGB lights turn on.

Any help is appreciated, did I damage my RAM or is something else the problem? Thank you

 

[captaincharisma]

it is possible the stick of ram is had to be installed into that specific slot on the board. try to move the stick back to where it was and if failing that lookup your motherboard manual to see what slots the ram need to be installed in

 

[Tomytoby]

Yes, I've tried putting it back and booting but it still won't work no matter which slot it's in now. The manual has no preference over which slot to use.

 

[Tomytoby]

Also, one other detail is that when I press the power button, the computer runs for about a second, turns off for about another second, then turns back on. It never did this before.

 

[captaincharisma]

details are fine but you haven't told us anything yet of what you have tried so far to fix this

 

[mortemas]

Full specs with part numbers, please, so we can look at the manuals for reference. It sounds like maybe you disturbed a connection somewhere. Make sure everything is plugged in where it should be, including 20 pin mobo power, supplemental mobo power, gpu PCIE cables, adapter cards, etc. Carefully inspect all connections and reseat them. Did you drop a screw in there? It could be shorting something and causing the PSU to shut down due to overload protection. does the mobo have a speaker? Are there any beep codes at boot up?

 

[Tomytoby]

details are fine but you haven't told us anything yet of what you have tried so far to fix this

Because the PC ran just fine before I tried reseating the RAM, I assumed I damaged it when plugging it in somehow. I have not tried anything to fix it yet because I am not very experienced and did not know what types of things to try anyway.

 

[Tomytoby]

Full specs with part numbers, please, so we can look at the manuals for reference. It sounds like maybe you disturbed a connection somewhere. Make sure everything is plugged in where it should be, including 20 pin mobo power, supplemental mobo power, gpu PCIE cables, adapter cards, etc. Carefully inspect all connections and reseat them. Did you drop a screw in there? It could be shorting something and causing the PSU to shut down due to overload protection. does the mobo have a speaker? Are there any beep codes at boot up?

Everything is plugged in correctly after checking, and I did not drop anything into the pc. My motherboard is an ASrock Z270M. Everything worked well before I touched the RAM, and the RAM is the only thing I touched.

 

[mortemas]

Do you have access to another ram module to test your system? You need to confirm that the ram is the problem.

 

[Tomytoby]

Do you have access to another ram module to test your system? You need to confirm that the ram is the problem.

unfortunately not, I only have DDR3, but my system uses ddr4

 

[mortemas]

Try connecting your monitor to the on-board HDMI or DVI connections to see if that works.

 

[Tomytoby]

I finally was able to fix the problem by clearing the CMOS.

 

[mortemas]

Awesome!