Did Ultra Products close their doors?

[Darksider13]

I just had my Ultra LSP-750 power supply crap out on me today after just shy of 4 years of near perfect use. I call the number on the unit and they say their call center is closed (yet it says they're open from 9am to 7pm Eastern Time, yet I called at 6:30). I check their website and it doesn't even load. I try to find info about any possible closures online and I can't seem to find anything.

So help me god if they decided to just shut their doors now of all times, my "life-time warranty" is as good as the dust in the supply itself.

Side question: Considering it seems more than likely I'll need a new power supply, what does everyone suggest for something around 750 watts?

Specs are as follows:
ASUS Sabertooth R2.0 990FX mobo

AMD 8350FX CPU

NVIDIA GTX 780 (soon to be 1080 by end of the month)

16gb (2x8gb) Patriot Viper 3 DDR3 1600 RAM

Creative X-Fi Titanium SoundBlaster

1 TB WD Black HDD, 1 120gb Seagate (10 year old drive), 1 Kingston SSD and an LG Optical Disc drive

4 Corsair fans and an H80i Corsair CPU Cooler

That power supply lasted me I'd say about 4 years. A little under but yeah. Never had a single issue with it ever. Did go through a few overheating issues with the CPU which I corrected with the 4 fans and corsair cooler. Not sure what else to look for considering I've always bought Ultra and have never had an issue.

 

[Archaic59]

Whatever. Ultra are made with cheap parts and you're lucky your system didn't fry or worse. A good quality 650 watt unit would run your current system with proposed GPU upgrade easily with a little left to overclock if you want and since you have a AMD cpu that will bottleneck the new 1080 in cpu heavy games, you'll probably be overclocking to minimize the problem. What you end up with depends on how much you're willing to spend.

http://pcpartpicker.com/parts/compare/corsair-power-supply-cp9020091na,evga-power-supply-220g20650y1,fsp-group-power-supply-hg650,seasonic-power-supply-s12ii620bronze/

 

[turkey3_scratch]

I always knew there was a catch to their lifetime warranty.

Your computer would run with a quality 550W PSU.

 

[delaro]

I just had my Ultra LSP-750 power supply crap out on me today after just shy of 4 years of near perfect use. I call the number on the unit and they say their call center is closed (yet it says they're open from 9am to 7pm Eastern Time, yet I called at 6:30). I check their website and it doesn't even load. I try to find info about any possible closures online and I can't seem to find anything.

So help me god if they decided to just shut their doors now of all times, my "life-time warranty" is as good as the dust in the supply itself.

Side question: Considering it seems more than likely I'll need a new power supply, what does everyone suggest for something around 750 watts?

Specs are as follows:
ASUS Sabertooth R2.0 990FX mobo

AMD 8350FX CPU

NVIDIA GTX 780 (soon to be 1080 by end of the month)

16gb (2x8gb) Patriot Viper 3 DDR3 1600 RAM

Creative X-Fi Titanium SoundBlaster

1 TB WD Black HDD, 1 120gb Seagate (10 year old drive), 1 Kingston SSD and an LG Optical Disc drive

4 Corsair fans and an H80i Corsair CPU Cooler

That power supply lasted me I'd say about 4 years. A little under but yeah. Never had a single issue with it ever. Did go through a few overheating issues with the CPU which I corrected with the 4 fans and corsair cooler. Not sure what else to look for considering I've always bought Ultra and have never had an issue.

Ultra is a US based company and a division of Sysemax "Tiger Direct" Ultra LSP and X series are decent but the LS series are cheap, they wont Blow up and burn down your house like Arch suggests but for the money there are better units out there. If your draw is good enough for a 550 Watt supply then a 650 Watt Ultra will work. Are they closed? Not sure, I heard hints of restructuring with that Sysemax glob of companies. They are also in the middle of a Huge lawsuit involving every other PSU producer that makes Modular units for Copyright Infringement.

888-222-5487 Is the last known number for Customer Support and here is the Warrenty. Be aware if you did not register the product within 30 days you void the warranty. http://static.highspeedbackbone.net/pdf/Ultra-Products-Warranty.pdf

Whatever. Ultra are made with cheap parts and you're lucky your system didn't fry or worse. A good quality 650 watt unit would run your current system with proposed GPU upgrade easily with a little left to overclock if you want and since you have a AMD cpu that will bottleneck the new 1080 in cpu heavy games, you'll probably be overclocking to minimize the problem. What you end up with depends on how much you're willing to spend.

http://pcpartpicker.com/parts/compare/corsair-power-supply-cp9020091na,evga-power-supply-220g20650y1,fsp-group-power-supply-hg650,seasonic-power-supply-s12ii620bronze/

You are severely underestimating a FX-8XXX, overclocked they perform very well and when they do Bottleneck you will notice the same issues on a I3 and Non Overclocked I5. Common sense though is if your willing to spend $500 on a new GPU then maybe you should also look at a newer $200 CPU.

 

[turkey3_scratch]

There is no way you can know if the Ultra LS series is the type to blow or not, I don't see any review on it.

 

[delaro]

There is no way you can know if the Ultra LS series is the type to blow or not, I don't see any review on it.

There is no way? There is always a way for the persistent. I sold Dell, Toshiba and Sysemax products for 15 years so I have seen them and had to replace them over and over and over. Every manufacturer produces limited run units on custom supplies for some reason or another the odds of finding reviews on the 1000's of PSU produced every year are pretty low.

 

[turkey3_scratch]

A power supply that has unknown quality should not be purchased by a consumer.

 

[delaro]

That is the Obvious and the majority have no clue about it or are they willing to investigate. When they hit a store and see a colorful package with claims of stability they buy or when a Salesman pushing it they buy. Consider it like buying a Dodge, its shiny and works great for a little while but don't expect it to last.

 

[Darksider13]

Thank you everyone for the help and input.

I basically am down to needing a power supply in the next few days because school assignments are starting up for summer already and I haven't properly set up my IDE's and other software on my mac yet. I also have school info on the hard drive that I need. And of course I just wanna get back to playing my games. So I'm on a crunch trying to find a 700-750 watt PSU from a decently reputable brand for no more than $50. So far Amazon has provided me with exactly two choices that can get in by Wednesday if I order within the next 2 hours.

Option A: EVGA 700 B1 for $50

and

Option B: Senten XPP 725 for $45

I have amazon prime so shipping is a non-issue. Ordering from elsewhere and getting it in the next few days I've noticed usually puts me above the $50 mark.

 

[GhislainG]

It's an easy pick; the EVGA is a much better PSU.

 

[delaro]

The Sentey is made by Super Flower and is of the same quality if not a little better. B1's are the budget supplies made by either FSP or HEC not sure which. Both will work for you.

 

[turkey3_scratch]

Without a review of the Sentey we don't know how it performs. Knowing it is made by Superflower is not enough. I want to know the minor rail topology, the ripple, transient response, etc.