DirectX 11.3 instead of DirectX 12 in Windows 10

[generalgehant]

Windows 10 pro 64 bit
XFX R9 390
radeon software version 16.3.2 (newest)
Driver version 16.15.2211

Dxdiag is telling me I have Dx 11.3.
I have seen other threads saying that disabling some type of anti-aliasing fixes the issue, but not for me. I have noticed that if I run dxdiag without having my graphics driver installed, it would say Dx 12. The moment I reinstall the graphics driver it reverts back to dx 11.3.
I would like to find a fix for this because I want to try Dolphin emulator and also do a benchmark using dx 12.

If anyone has any questions, please ask. Thanks

 

[Colif]

One suggested fix by Microsoft is

• 
  right click start menu
  select command prompt (Admin)
  Type: SFC /scannow and press enter

This will just scan the system files and see if it changes anything

it seems common with AMD: http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/windows-10-directx-112/d1623337-a0e7-40b0-b6a3-2bed6b266ab1 - that seems an older version of same behaviour.

another take on situation:

I suspect that what you are seeing is the information for the Intel on-chip video driver, rather than that of your video card if you have a DirectX 12 capable card and have installed the latest driver for your card. I've seen this on several machines.

Check in your video card control panel to see which version it indicates.

http://www.tomshardware.com/forum/id-2757071/directx-windows-directx.html

 

[generalgehant]

I just tried running the SFC /scannow command in an admin window.
It finished saying it fixed some files, so I restarted my computer. It's still showing Dx 11.3

 

[Colif]

What about second bit, what is your video card control panel saying its working at? DXDiag may be reporting what your onboard graphics can run, not the R9 390

I don't have the drivers installed for my onboard VGA so both DX diag and Nvidia control panel say DX 12 for my GTX 980. I am not going to install onboard just to test it.

 

[generalgehant]

I hope I'm looking at the right place (also i dont know if Direct3D version is the same as DirectX version), but it looks like it says im running version 9.14.10.1183.
Screenshot of my software information in Radeon Settings: https://i.imgur.com/sswuLO7.png

It is strange because I'm able to play DirectX 11 games on this computer.

 

[Colif]

According to this wiki page (https://en.wikipedia.org/wiki/Feature_levels_in_Direct3D) DX 12 has D3D of 11.3 - there is that number again. (https://en.wikipedia.org/wiki/Direct3D#Direct3D_11)

Something odd going on here

what feature levels does it show you on the display tab? (in dxdiag)

 

[Colif]

Are you running an AMD APU? https://community.amd.com/thread/186196

its like I said, its looking at your cpu based graphics, not your external card. There is nothing wrong. DXDiag is just reporting on the wrong hardware

 

[generalgehant]

I am running a intel i5-6600k, no AMD APU here.

 

[Colif]

You could download the newest version of https://downloadcenter.intel.com/product/88345/Intel-HD-Graphics-530-for-6th-Generation-Intel-Core-Processors and see if it changes it.

I still think its just reporting the integrated GPU

 

[generalgehant]

I've always heard that having 2 different graphics drivers at the same time is not good. I currently don't even have a intel graphics driver installed, so i'm now wondering why it would even report a version for intel when there is no graphics driver in the first place.
I will still try this solution tomorrow because I really want to at least see the number change in dxdiag.

 

[Colif]

Fair enough, I know I don't have the Intel drivers installed here, and mine shows as DX12.

There must be a logical reason.

 

[notuptome2004]

I've always heard that having 2 different graphics drivers at the same time is not good. I currently don't even have a intel graphics driver installed, so i'm now wondering why it would even report a version for intel when there is no graphics driver in the first place.
I will still try this solution tomorrow because I really want to at least see the number change in dxdiag.

No when you install a newer graphics driver it overrides the exisiting one you currently have .

 

[Colif]

I've always heard that having 2 different graphics drivers at the same time is not good. I currently don't even have a intel graphics driver installed, so i'm now wondering why it would even report a version for intel when there is no graphics driver in the first place.
I will still try this solution tomorrow because I really want to at least see the number change in dxdiag.

No when you install a newer graphics driver it overrides the exisiting one you currently have .

My mistake, sorry about that 🙁

 

[generalgehant]

No when you install a newer graphics driver it overrides the exisiting one you currently have .

I believe it is possible to have 2 graphics drivers at the same time as long as they are for different display devices.
I have an AMD driver for my R9 390, while i can also have an Intel HD driver for my i5-6600k