OS: Windows 10 Version 20H2 (OS Build 19042.1052)
System either Freezes completely or Gradually Freezes (No Disk LED Activity)
Gradual Crash Behaviors (No BSOD) not in particular order:
Things I have already tried:
Things I want to try next:
Note that the Crash Behavior is unpredictable and hard to reproduce.
But, I have observed it will most likely to occur when I download something big from Steam/MS Store.
Are there better ways to know what the problem is before I reinstall the OS?
I might try Zorin first but it doesn't have a hibernate option right out of the box.
Crash Footage:
View: https://youtu.be/E_oWyTfD5XU
Specs:
----------------------------
MB: MSI B450i Gaming Plus AC
CPU: AMD Ryzen 5 2600
RAM: HyperX Fury RGB 2x8GB Kit
GPU: Sapphire Pulse RX 580 8GB OC Lite
OS Drive: PNY XLR8 CS3030 500GB M.2 NVMe SSD
Backup Drive: SanDisk SSD Plus 240GB SATA SSD
PSU: Gigabyte P550B 550Watts Non-Modular (80+ Bronze)
Case: NZXT H210 (Mini-ITX)
Pheripherals:
---------------------
Wired Mouse: Logitech G102
Wireless Mouse: A4Tech G3-200N
KeyBoard: Rakk Kimat XT.LE
System either Freezes completely or Gradually Freezes (No Disk LED Activity)
Gradual Crash Behaviors (No BSOD) not in particular order:
- Mouse/Keyboard input misses
- Freezes gradually as you work and navigate through apps/programs.
- PC eventually becomes unworkable as every program you switch into becomes unresponsive.
- Task Manager stops updating and eventually freezes.
- Trying to shutdown only to be stuck in the "shutting down.. " screen.
Things I have already tried:
- Check Disk via Disk Properties (No Errors Found)
- Check Disk via Command Line (Fixed C Drive)
- Executed "sfc /scannow" (Curruptions Found and Fixed)
- Running Windows Memory Diagnostic Tool (No Errors Found)
- Turned off "Fast Startup" under "Power Options > Shutdown Settings"
- Full scanned using Windows Defender (No Threats Found)
- Replaced Wireless Mouse with Wired
- Switch Mouse and Keyboard to different ports
Things I want to try next:
- Install Zorin OS (Linux Distro) to see if same crash behavior happens.
- Reinstall Windows 10
Note that the Crash Behavior is unpredictable and hard to reproduce.
But, I have observed it will most likely to occur when I download something big from Steam/MS Store.
Are there better ways to know what the problem is before I reinstall the OS?
I might try Zorin first but it doesn't have a hibernate option right out of the box.
Crash Footage:
Specs:
----------------------------
MB: MSI B450i Gaming Plus AC
CPU: AMD Ryzen 5 2600
RAM: HyperX Fury RGB 2x8GB Kit
GPU: Sapphire Pulse RX 580 8GB OC Lite
OS Drive: PNY XLR8 CS3030 500GB M.2 NVMe SSD
Backup Drive: SanDisk SSD Plus 240GB SATA SSD
PSU: Gigabyte P550B 550Watts Non-Modular (80+ Bronze)
Case: NZXT H210 (Mini-ITX)
Pheripherals:
---------------------
Wired Mouse: Logitech G102
Wireless Mouse: A4Tech G3-200N
KeyBoard: Rakk Kimat XT.LE