Does Dell make its own motherboards?

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In article <MPG.1c46840583118f42989718@news.gradwell.com>,
no@email.here, a.k.a jas0n says...

[...]

> there are out of warranty spares available for compaq/hp's - you just
> need to know the suppliers ...

Yes, Partsurfer is a good source for finding out what you need, and then
companies like Logitech will source it, but then you need to convince
the customer to pay the price. You forget, we (at least I am) are
talking small business / domestic user, not corporate budgets.

> you may balk at the price but compared to the complete
> replacement you say its still better to buy
> the part in a lot of circumstances

What complete replacement? I said swapping some of the components into a
standard case was an option - did I type that a complete replacement was
as well?

 

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In article <MPG.1c467e971f976bf3989ef8@news.individual.net>,
tx2newscollection@hotmail.com says...
> But, i'll knock spots off them with the after sales service I provide,
> when the customer has issues with this, or issues with that, or needs
> help with something else; and as I have customer testimonials to this
> effect, that's satisfaction enough for me.

But your after sales support has a REAL cost, it's not free, at least
not if you plan on being a sole business owner for long. The after sale
follow-ups and support cost real money for any business, even yours, at
least if you place any value on your time.

So, while you (and I) give very personalized service to clients, I
happen to understand a little more about the hidden costs and the value
of a warranty and 24/7/365 support (even if it's not the greatest).

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In article <MPG.1c468b8ef4de85ed989efc@news.individual.net>,
tx2newscollection@hotmail.com, a.k.a Tx2 says...

> Yes, Partsurfer is a good source for finding out what you need, and then
> companies like Logitech will source it ...

Sorry, not Logitech - Logicom

 

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Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

In article <MPG.1c4688f4c7be75cd989ef9@news.individual.net>,
tx2newscollection@hotmail.com says...
> If you are shifting 1.3 million units a year, i suspect you don't place
> much emphasis on supplying custom builds. You can shift the emphasis on
> supporting those machines right back to where they came from. Good
> business, but not at all suited to my way of trading.

To clarify, it was 1.3 milling in sales, not units. I hope we never do
1.3 million units.

As for custom builds, I strongly encourage them and love the ASUS PC-DL
Deluxe motherboard. I've got about 30 of them running Dual Xeon CPU's
and 6 drive IDE RAID-5 arrays at 1.3TB of space with a RAID-1 250GB
space and 4GB of RAM - these run as production MS SQL servers and
production web servers in our office. The nice thing about the IDE RAID-
5 and RAID-1 units are they are on-line hot swappable. I've done the
same setups for several public utility companies to act as on-line
storage arrays or for on-line backup servers.

As for our office, I have a BUNCH of servers and workstations and
laptops. There is only 1 name brand laptop (a Toshiba 17" unit) and one
server (A ML350 dual P3/1ghz system) in the place. All our units are
hand built and selected from the best parts available at the time.
Selecting the parts takes hours of research each couple months as vendor
lots change and their reliability/compatibility changes the same.

When I was contacted to design an off-shore (India) development center I
spec'd the ASUS PC-DL Deluxe server board for all servers and Dell's for
workstations (the 650 series, dual SCSI drives....). The servers were a
fraction of the cost that a Dell would have been, but the workstations
needed to have the large support contract - it's one thing to have
internal support for a group of servers, but parts warranties for
hundreds of workstations is mandatory today. I did a small development
center on the other side of the country, 4 Dual Xeon servers (also ASUS)
and 6 workstations - they wanted Dell workstations, but loved the custom
servers, not one fault in more than a year on the Dells or the Servers.

I'm not doubting your experience with Dell, I've seen it before, but I'm
having problems with your cost/value side of the equation.

Anyway, have a good evening.

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Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

In article <MPG.1c4649a623d6fd0a989e00@news-server.columbus.rr.com>,
void@nowhere.lan, a.k.a Leythos says...


> But your after sales support has a REAL cost, it's not free, at least
> not if you plan on being a sole business owner for long. The after sale
> follow-ups and support cost real money for any business, even yours, at
> least if you place any value on your time.

All built into the original pricing, or recouped from chargeable calls.
I place an emphasis on making money too you know.

> So, while you (and I) give very personalized service to clients, I
> happen to understand a little more about the hidden costs and the value
> of a warranty and 24/7/365 support (even if it's not the greatest).

Well, i don't believe you do. I believe you think you know more about my
business model than me, but .... well, let's leave it there shall we.

</eot>

 

[mercury]

Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

Me.
I have read of many cases where the Dell SCSI RAID config is bolted down in
the SCSI firmware. IE RAID 5 and thats that. Only one disc volume, no
options.

Building a server is easy. Bigger margins, better quality everywhere, less
driver hassles so long as you pick the right h/w (WHQL).You can save many
thousands on a modest server. Not for the inexperienced tho I suppose.

"Gama Chameleon" <richcatard.halfcatord@ulcat.thacatlesgroup.catcom> wrote
in message news😛dfnt05ahho6dlul77tc78c3oprqkr7juq@4ax.com...
> On Wed, 05 Jan 2005 10:04:54 GMT, "Rob Nicholson"
> <rob.nicholson@nospam_unforgettable.com> wrote:
>
>>> chosen to buy in some Dell PCs for the office. One reason might be that
>>> I
>>> am, as you say, an idiot. The other reason might be that the Dells do
>>> the
>>> job I need for the office, and they cost 20% less to buy in ready-built
>>> than the price at which I can buy the parts.
>>
>>20%? Yes, that probably sounds about right. We've only built one custom PC
>>at work (a dual Athlon XP system) and we've had no end of problems with
>>it -
>>it's always got the top off 🙂 The Dell PCs & servers just sit there and
>>work 24/7.
>
> This is the thing with Dell compareed to many self builds. Dell go for
> reasonable quality components that are not pushing too hard but are
> stable. They have checked for compatibility so you known there most
> likley won't be odd conflicts (at least at the driver release you
> get).
>
> How many people self build a server with a hot swap SCSI array and hot
> swap redundant power supplies? Thats the sort of area where Dell is
> good..
> --
> Gamma gamma gamma chameleon
> You come and glow, you come and glow.
> Kick out the cats before you reply

 

[mercury]

Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

Servers cutting edge? Huh?
Conservative cutting edge IE lagging 6 months at least.
You will find more raid, more advacned controllers, system management
functions etc. but that is long in the tooth stuff.

"Gama Chameleon" <richcatard.halfcatord@ulcat.thacatlesgroup.catcom> wrote
in message news:n9mnt0tq209d89ptp9imk2mglpjhr2bqj6@4ax.com...
> On Wed, 5 Jan 2005 12:00:20 -0000, Tx2 <tx2newscollection@hotmail.com>
> wrote:
>
> <snip>
>
>>Whilst they may be able to secure better pricing on apps, their support,
>>IME, is not up to the standard you reflect it as being wherever you are
>>located.
>>
>>They are a big organisation, and IME, it is rare for big organisations
>>to give as good as, and certainly not better, support than your local
>>independent self-builder.
>
> Of course thats assuming that the self builder is never going to go on
> say a 1 or 2 week holiday, say leaving the company the self built
> machine for in the lurch until they get back.
>
> Or say the builder is out fixing another machine whilst one fails and
> is unable to get there the same day to fix that one as its a one man
> business.
>
>>FTR, I am discussing Dell from a self-build angle, and not cutting edge
>>technology servers et al, of which i have no experience.
>
> Servers can be self built, but unless you understand the technology
> beind them I wouldn't recomend it. They don't tend to be cutting edge
> technology anyway, better to be just behind the curve and have kit
> that is tried and tested to be compatible, stable and robust.
>
> I guess you are talking more from the perspective desk top PC in an
> environment that can cope with it being out for a day or more, e.g. a
> business non PC centric or a home user.
>
>
> --
> Gamma gamma gamma chameleon
> You come and glow, you come and glow.
> Kick out the cats before you reply

 

[mercury]

Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

2d graphics: The best PCI is up with average AGP.
3d graphics: AGP by leaps and bounds.

Good PCI graphics is hard to come by.
Gosh I remember the day of ISA graphics cards and you could watch windows
draw the drop list of a combo box so sloooowly.

Chances are the onboard graphic would be good for 2d and it would be
expensive to find a PCI card better at 2d. 3d dunno.

"Rob Nicholson" <rob.nicholson@nospam_unforgettable.com> wrote in message
news:dcPCd.59$iX.58@newsfe3-win.ntli.net...
>> 1, the CPU cooler consisted of a green plastic duct over the metalwork
>> led to a 120 mm fan on the rear, nice and quiet.
>
> Those are nice aren't they - I'd never class Dell PCs as loud. Compared to
> some of their rack mount servers which sound like a jumbo jet 🙂
>
>> 2, No AGP socket - the solder pads are there on the board, but no
>> socket. This one had onboard graphics. If you wanted to upgrade to
>> decent graphics you'd have to use a PCI card.
>
> Out of interest, what's the performance of a PCI graphics card compared to
> an AGP one?
>
> Rob.
>

 

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In article <crgqs0$3v9$1@lust.ihug.co.nz>, me@spam.com says...

>Gosh I remember the day of ISA graphics cards and you could watch windows
>draw the drop list of a combo box so sloooowly.

I still have an early Windows video performance test program named WinTach
(1992 from Texas Instruments) which measured speed of drawing real world test
screens from Word, Excel, CAD and Paint software. Its result compared speed
to a 20 MHz 386 with standard VGA video. We got real excited when new 486 50
MHz systems with 8 bit ATI video got 20x and 40x ratings.

My AMD 3500+ with Matrox G550(4x AGP) gets 2000x and 4000x numbers on it 🙂

I dont know how todays hotrod 3D cards might do, but we've come a long way.

 

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Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

On Wed, 05 Jan 2005 18:57:53 GMT, Leythos <void@nowhere.lan> wrote:

>In article <o73ot0l88sbaopa8cmf3th18q3ni2bh9ro@4ax.com>,
>richcatard.halfcatord@ulcat.thacatlesgroup.catcom says...
>> I would recomend buying from somwhere like Dell if you are going for
>> the 4hr gold support (and actually need it) for 99.99% of other
>> requirements someone local will probably be more of a benefit and you
>> can just give em a quick call and not faf around with call centers.
>
>And just who are they going to call for FREE? Unless you charge them for
>phone support you are not comparing apples-to-apples. If you give phone
>support for free, then you've built it into your hourly rate (or you are
>loosing money on it).
>

That would have to be either factored into the original price or the
supoprt warranty. Much in the same way as shops do for items such as
TVs e.t.c.
--
Gamma gamma gamma chameleon
You come and glow, you come and glow.
Kick out the cats before you reply

 

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On Wed, 05 Jan 2005 19:07:33 GMT, Leythos <void@nowhere.lan> wrote:

>While you can argue that Dell does not provide the same value as your
>self-built system in your experience, many of us, with far more
>experience with far more vendors, can assure you that Dell (and the
>others) do offer more value than your seeing on your end.

One also very important point is that unlike quite a few mom and pop
outfits, they are not going to go out of business the following year
either due to not being financially viable or doing the old close down
and open under a new name loop hole (leaving you in the lurch).

Round here I've seem small operations come and go on a yearly basis.
--
Gamma gamma gamma chameleon
You come and glow, you come and glow.
Kick out the cats before you reply

 

[gb]

Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

"Tx2" <tx2newscollection@hotmail.com> wrote in message
news:MPG.1c468a4933698d32989efb@news.individual.net...
> In article <41dc70cb$0$25601$ed2619ec@ptn-nntp-reader01.plus.net>,
> Martin Alderson <"martinalderson [at] gmail [dot] com">, a.k.a says...
>
>
>> I agree, he must of spent at least an hour typing replies to these
>> posts, so I'd love to see him spend the 10-15 minutes speccing it up.
>
> Why ... to prove what price I could do it for? What's the point?
>
> I've already said I couldn't beat Dell. Not sure what it would achieve
> to be honest. Ammunition for someone to take the piss? Sorry chum, I'm
> not into playing silly games on usenet for the entertainment of others.
>
> I've spent some time replying, yes, hardly an hour. It might have been,
> if i was trying to be cocky and clever, but i've simply replied with a)
> my experience, and b) spoken as i've found. If you don't agree with it,
> there's not an awful lot I can do to change it.

I'm sorry that this has all got rather personal. You made a sweeping
generalisation - that anyone buying Dell is an idiot - and not surprisingly
all the people who have bought Dell jumped down your throat. 🙂

There are clearly people who will benefit from your sort of hands-on support
and custom-built PCs. Reasonably technically-minded people, such as the
people on these NGs, are not your sort of customer though.

There is certainly an advantage in using standard parts, and I wish the
likes of Dell would do that. This is the main drawback of Dell (or HP/Compaq
for that matter).

There are significant savings in buying from Dell rather than you. (You
won't give any figures, but the PC I spec'd out cost 185 Pounds including
VAT and delivery from Dell recently, and I expect you would quite reasonably
want to charge over 300 Pounds.)

If I have to build up the systems myself, I would want to factor in my own
time plus the hassle of dealing with online component suppliers, so Dell
still works out much cheaper up-front.

The big snag (as you have pointed out frequently) is if something goes wrong
with one of the proprietary components, such as the PSU. That may mean
buying a new case, and possibly even a new mobo, as well as the new psu. Or
it may mean biting the bullet and paying Dell a silly price for their
replacement psu. Even so, there is probably enough saving in the original
purchase price to cover this. These PCs are pretty reliable in any case, so
it is quite likely not to be a problem.

I hope you now understand why it is a perfectly sensible choice for some
(non-idiotic) people to buy Dell.

Geoff

 

[gb]

Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

"Rob Stow" <rob.stow.nospam@shaw.ca> wrote in message
news:XbWCd.700700$Pl.678083@pd7tw1no...

> While placing that order it was confirmed by Dell
> that both the new and the old PSU did not have
> standard ATX connections.

That is certainly my understanding, but I have never actually checked
myself. The wires are in a different order. Out of interest, how difficult
would it be to disassemble the ATX connector of a standard PSU and put the
wires into the order required by Dell?

I've got a cheapo PSU here that I've been fiddling with. I can't get the
little connector pins out of the ATX connector block. Is there a knack to
this, or are they intended to stay in forever?

Do you remember how many of the wires are different? My understanding was
that it was just a couple of wires that were swapped over. If it's only two,
I guess that it would be possible to cut the wires and splice them back
together in the right order.

Geoff

 

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In article <dmvpt0t8bf3t5fcp5jb1qpneuqag1c87ra@4ax.com>,
richcatard.halfcatord@ulcat.thacatlesgroup.catcom, a.k.a Gama Chameleon
says...

> One also very important point is that unlike quite a few mom and pop
> outfits, they are not going to go out of business the following year
> either due to not being financially viable or doing the old close down
> and open under a new name loop hole (leaving you in the lurch).

Of course, again, you forget that a self-build PC is usually built from
off-the-shelf parts, and as such is very easily maintained.

Tiny were a PC manufacturer who went bust and left a lot of people in
the lurch due to the use of proprietary parts.

Any small time independent who goes out of business isn't going to have
the same impact on a business *if* they supplied 100% compliant ATX
systems.

> Round here I've seem small operations come and go on a yearly basis

As no doubt you have builders, decorators and a myriad of other business
types. Going out of business isn't exclusive to IT Service companies,
nor does it exclude Dell.

 

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Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

In article <41dd0d04$1@news1.homechoice.co.uk>,
NOTsomeone@microsoft.com, a.k.a GB says...

> I hope you now understand why it is a perfectly sensible choice for some
> (non-idiotic) people to buy Dell

Firstly, i don't recall every calling anyone who buys Dell an "idiot",
so please quote me correctly.

Secondly, i have, frequently, said that it is a case of each to their
own, but that I, personally, would not recommend Dell to my customers on
the basis of the experiences i have had.

In fact, on one of my posts i clearly wrote : "I'm not saying don't buy
Dell - I simply believe it to be a false economy to do so based on what
i've read here thus far"

My opinion hasn't changed that much since then.

I think you need to re-read what i have written, and then apologise for
suggesting I've made "sweeping statements"... and insulted people.

I have spoken as i find, factual, and from personal experience - and
then justified it.

 

[gb]

Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

"Tx2" <tx2newscollection@hotmail.com> wrote in message
news:MPG.1c4725cae9afdf8e989f04@news.individual.net...
> In article <41dd0d04$1@news1.homechoice.co.uk>,
> NOTsomeone@microsoft.com, a.k.a GB says...
>
>> I hope you now understand why it is a perfectly sensible choice for some
>> (non-idiotic) people to buy Dell
>
> Firstly, i don't recall every calling anyone who buys Dell an "idiot",
> so please quote me correctly.

Sorry, you are right - it was the poster before you, someone calling himself
Venom. 🙂


>
> I think you need to re-read what i have written, and then apologise for
> suggesting I've made "sweeping statements"... and insulted people.

Sorry about mixing you up with Venom.

 

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In article <MPG.1c4723b525e8397d989f03@news.individual.net>,
tx2newscollection@hotmail.com says...
> In article <dmvpt0t8bf3t5fcp5jb1qpneuqag1c87ra@4ax.com>,
> richcatard.halfcatord@ulcat.thacatlesgroup.catcom, a.k.a Gama Chameleon
> says...
>
> > One also very important point is that unlike quite a few mom and pop
> > outfits, they are not going to go out of business the following year
> > either due to not being financially viable or doing the old close down
> > and open under a new name loop hole (leaving you in the lurch).
>
> Of course, again, you forget that a self-build PC is usually built from
> off-the-shelf parts, and as such is very easily maintained.

And neither are the majority of the parts in most of the large vendor
systems. Most of the parts are the same off-the-shelf parts you would
get anywhere. Vaio, E-Machines, Dell, Compaq, HP, etc... The only hard
thing about getting parts on those it getting a power-supply, their
cases support standard hard-drives, cd-rom drives, even standard
floppies.

> Tiny were a PC manufacturer who went bust and left a lot of people in
> the lurch due to the use of proprietary parts.
>
> Any small time independent who goes out of business isn't going to have
> the same impact on a business *if* they supplied 100% compliant ATX
> systems.

But the point was the small business user or the home user - so a small
shop going out of business is going to have an impact on 100% of the
customers that purchased from them that are looking for Warranty
replacement of that compliant ATX power supply.

--
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(Remove 999 to reply to me)

 

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In article <MPG.1c4725cae9afdf8e989f04@news.individual.net>,
tx2newscollection@hotmail.com says...
> In article <41dd0d04$1@news1.homechoice.co.uk>,
> NOTsomeone@microsoft.com, a.k.a GB says...
>
> > I hope you now understand why it is a perfectly sensible choice for some
> > (non-idiotic) people to buy Dell
>
> Firstly, i don't recall every calling anyone who buys Dell an "idiot",
> so please quote me correctly.

The "Idiot" comment was presented to all of us by:

In article <7DkCd.102371$K7.65026@news-server.bigpond.net.au>,
Viper@Mailhouse.com says...
> Anybody that buys a brand name computer is an idiot.
> Build it yourself using good brand name hardware and build it the way you
> want it. You will be very pleased with the results.

Notice - it was not tx2 that posted the above

--
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(Remove 999 to reply to me)

 

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Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

> What complete replacement? I said swapping some of the components into a
> standard case was an option - did I type that a complete replacement was
> as well?

nah, just me skimming and not taking it all in - im in holiday mode and
have been relaxing for almost my whole 2 weeks now - brain is almost out
of function 😉

 

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Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

In article <41dd1abb$1@news1.homechoice.co.uk>,
NOTsomeone@microsoft.com, a.k.a GB says...

> Sorry about mixing you up with Venom

S'okay - thanks for actually bothering to acknowledge it, some would
have just ignored such.

 

[Guest]

Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

In article <MPG.1c4739201bf3bae498971b@news.gradwell.com>,
no@email.here, a.k.a jas0n says...
> > What complete replacement? I said swapping some of the components into a
> > standard case was an option - did I type that a complete replacement was
> > as well?
>
> nah, just me skimming and not taking it all in - im in holiday mode and
> have been relaxing for almost my whole 2 weeks now - brain is almost out
> of function 😉

LOL ... enjoy 🙂

 

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In article <MPG.1c4725cae9afdf8e989f04@news.individual.net>,
tx2newscollection@hotmail.com says...
> In article <41dd0d04$1@news1.homechoice.co.uk>,
> NOTsomeone@microsoft.com, a.k.a GB says...
>
> > I hope you now understand why it is a perfectly sensible choice for some
> > (non-idiotic) people to buy Dell
>
> Firstly, i don't recall every calling anyone who buys Dell an "idiot",
> so please quote me correctly.

>The "Idiot" comment was presented to all of us by:

In article <7DkCd.102371$K7.65026@news-server.bigpond.net.au>,
Viper@Mailhouse.com says...
> Anybody that buys a brand name computer is an idiot.
> Build it yourself using good brand name hardware and build it the way you
> want it. You will be very pleased with the results.

>Notice - it was not tx2 that posted the above


last time i looked Dell had brand name parts inside, Intel motherboard (by
Asus),Intel CPU by Intel, samsung memory,ATI video,WD hard drives,samsung DVD
Rom, turtle beach sound card. Same stuff you buy at NEW EGG. DOUG

 

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Archived from groups: alt.comp.periphs.mainboard.asus (More info?)

Courseyauto <courseyauto@aol.com> wrote:

>
> last time i looked Dell had brand name parts inside, Intel motherboard (by
> Asus),Intel CPU by Intel, samsung memory,ATI video,WD hard drives,samsung DVD
> Rom, turtle beach sound card. Same stuff you buy at NEW EGG. DOUG


Are you sure of that? Or do they have custom OEM versions? If Dell wants a
product that costs a couple of dollars less but leaves out some minor
features they've got the volume.

Nick

 

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Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

> I'd much rather just phone up dell, tell them what I need, and two days
> later have them all.

We've just taken delivery of 7 budget home PC Dell systems for home working.
Every single one worked perfectly out of the box. Took more than two days
but it has been Christmas 🙂

> getting a lot better now they are moving it back to Ireland (IIRC)...

Ahh, I hoped they do that.

Rob.

 

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Archived from groups: uk.comp.vendors,uk.comp.homebuilt,alt.comp.periphs.mainboard.asus,alt.comp.periphs.mainboard.gigabyte (More info?)

> How many mom and pop shops offer 24/7/365 phone support?

I feel I do sometimes!