Are your clientele the type to come to you for every problem? Not that I don't believe you, but I know more than a bit about power supplies. More than you, and I'm not saying that you know nothing. One glance inside a Linkworld power supply tells me everything I need to know about their reliability.
First off every Linkworld ever put through its paces on a load tester has failed between 200W and 300W. The +12V rectifier is often rated for less than 10A (or 120W) meaning that even if the primary can pull 200-300W, under a realistic load the power supply will fail around the 150-175W mark. Ripple will always be out of spec by 100W, often by 50W, which will cause cumulative damage to all major components in a computer. Usually no protections are present except the loosely-configured OVP/UVP found in the cheap secondary controllers they use, and a fuse for SCP (rather than PWM controller level SCP, which is far more reliable). OCP, OPP and OTP will not be present. The transient filter is usually wholly omitted, which means that sags and spikes in the mains will cause sags and spikes in output voltage, which can cause instability and damage, respectively. In addition, lack of a transient filter means that the power supply will feed its switching noise back into the mains, creating huge input noise for all other electronics on the circuit, which can cause instability and damage to them as well. Build quality is usually terrible. For instance, Linkworld often uses hotglue instead of the tack insulation any non-retarded manufacturer would use. Guess what happens when a capacitor is separated from a heatsink by hotglue, and that heatsink hits 60*C? Speaking of capacitors, usually the cheapest Chinese brands like Canicon, CapXon, and Fuhjyyu are used, which will usually fail within 3-18 months, leading to PSU death, greatly increased output ripple, or to loud, annoying squealing. Soldering is usually terrible and full of potential cold joints which will lead to early failure, not to mention all the potential short circuits from wires stripped too far and not correctly soldered.
Even not counting the ways in which these PSUs are dangerous, there's still the fact that they're loud, inefficient (60-75%), have no power factor correction (meaning that to your circuit breaker it looks like twice as much load as it actually is), and are lacking in connectors. And don't even ask about any warranty. There are so many ways Linkworld and PSU companies like it just
suck that I could go on for days.
I suspect that many of these power supplies you've sold have been to non-tech savvy people who just want a cheap upgrade or cheap "custom" computer and if they have issues take it to a relative or whoever's offering the cheapest computer service at the moment.
It's likely the power supply already in their pre-built PC is better. Delta, Lite-On, Hipro, Bestec, FSP, all of these companies are infinitely more reliable and honest than Linkworld.
If you've sold over 500 Linkworld PSUs, then I must say that you're a terrible builder and an unethical one at that.
And the fact that you continue to endorse this company is astonishing. Really?
http://www.jonnyguru.com/modules.php?name=NDReviews&op=Story&reid=123
http://www.hardwaresecrets.com/article/534
http://hardwareaware.com/review/linkworld-430w/
And now the Tom's article. You still want to support these people?