I have a Toshiba Satellite a66i0-0t4 with windows 8.1 running on it.
The laptop was running when I dropped it, and when I picked it up a huge " : ( " face showed up and it said that it was sending an error report or something, and then will restart itself automatically. However it never restarted after leaving it on for 15-20 minutes, so I forced it off by holding the power button.
I turned the laptop back on again to see that it worked fine for the first few minutes. After a while explorer.exe stopped working, but the cursor and other programs were working. I ctrl+alt+del and then it "froze" on the new screen, but the cursor was still working. I had to force it off again because the computer would not respond.
The next time I turned it on, it only showed a black screen with a blinking cursor, and then it said "media test failure, check cable...boot failed" and it also does not show anything under the hdd/ssd section of the boot menu.
I checked online and it said to remove the harddrive and put it back in, but even after doing so I'm stuck at the same place. Any help will be appreciated
The laptop was running when I dropped it, and when I picked it up a huge " : ( " face showed up and it said that it was sending an error report or something, and then will restart itself automatically. However it never restarted after leaving it on for 15-20 minutes, so I forced it off by holding the power button.
I turned the laptop back on again to see that it worked fine for the first few minutes. After a while explorer.exe stopped working, but the cursor and other programs were working. I ctrl+alt+del and then it "froze" on the new screen, but the cursor was still working. I had to force it off again because the computer would not respond.
The next time I turned it on, it only showed a black screen with a blinking cursor, and then it said "media test failure, check cable...boot failed" and it also does not show anything under the hdd/ssd section of the boot menu.
I checked online and it said to remove the harddrive and put it back in, but even after doing so I'm stuck at the same place. Any help will be appreciated