E5 2383 v3 CPU issues
I have dual E5-2620 v3 CPU's installed and working well. I recently purchased two used E5-2683 v3 CPU/s to increase my CORE count for 3D Architectural design. Upon installation of the 2683's the MB BIOS Posted both CPU's just fine. THe BIOS reported the presence of both Chips with TEMP and Voltage information. However, upon starting Windows 10 Pro, the "System" only reported a single CPU present. I ran CPU-Z, and HWINFO and both programs report same (one CPU). CPU-Z reported the core and thread count to be 12 and 24 when it should have been 14 /28 respectively. I tried swapping the CPU slots and the same reported.
My question. 1) Is there something in the BIOS and or Windows I can do to say "Reset" so that both report as they do with the 2620's or are my findings indicative of a faulty CPU(s)? When I replaced the 2620's all is well again so I am at a loss.
I need your help. Please advise. I would be happy to call and discuss with someone that has more expertise than me. I need to make a decision to try something else or return the CPU's for refund.
Kind regards,
I have dual E5-2620 v3 CPU's installed and working well. I recently purchased two used E5-2683 v3 CPU/s to increase my CORE count for 3D Architectural design. Upon installation of the 2683's the MB BIOS Posted both CPU's just fine. THe BIOS reported the presence of both Chips with TEMP and Voltage information. However, upon starting Windows 10 Pro, the "System" only reported a single CPU present. I ran CPU-Z, and HWINFO and both programs report same (one CPU). CPU-Z reported the core and thread count to be 12 and 24 when it should have been 14 /28 respectively. I tried swapping the CPU slots and the same reported.
My question. 1) Is there something in the BIOS and or Windows I can do to say "Reset" so that both report as they do with the 2620's or are my findings indicative of a faulty CPU(s)? When I replaced the 2620's all is well again so I am at a loss.
I need your help. Please advise. I would be happy to call and discuss with someone that has more expertise than me. I need to make a decision to try something else or return the CPU's for refund.
Kind regards,