This is the drive I have. As I mentioned, it's not working (it'll open and close, but anything I put in it won't play or install, or even show up), and it doesn't show up under Device Manager or My Computer or Devices and Printers. I've tried editing the registry listed on this page and also added the registry subkey. I've checked to be sure it's plugged in, and it is. I'm at my wit's end here and it's driving me insane. Any help at all would be greatly appreciated.