Dvd rom not reading dvd but reading cd

[IAS]

my dvd rom not reading dvd but its reading cd,
can you pls help me to solve this issue

 

[ksiemb]

my dvd rom not reading dvd but its reading cd,
can you pls help me to solve this issue

File format of dvd it is not reading ?

 

[hang-the-9]

If it's not reading any DVDs at all, the DVD laser pickup may be bad, or dirty. Try cleaning the laser pickups with a cotton swab. If that does not fix it, replace the drive.