It's been 5 days I waiting about a response of EA support about an issue.
They forget give me a promotional game... that I order in PREORDER.
Since support can't do nothing because it's not a completely stupid question (and they have no power at all), I should receive a answer of someone boss.
They messed up... and I still waiting.
I'm sure they'll make me wait at the point of the forum will close the question considering it's answered...
I think about never buy again from EA.
Anyway, Origin is just a copy of Steam.