Hey all,
I was handed this device by someone I know and help out with IT problems at no cost, who had recently updated to Win10 version 2004. The update had broken some of the drivers, as seems to be common across a range of devices from various manufacturers. He asked me to fix it for him.
I reformatted the EWT127BL with a copy of Win10, which resolved some issues, but then had some further driver issues I didn't anticipate.
This is the device:
https://www.walmart.com/ip/Ematic-11-6-Convertible-Touchscreen-Laptop-with-Windows-10-S-2GB-RAM-32GB-Storage-Black-EWT127BL/394160320
Ematic 11.6" EWT127BL
Unfortunately, the drivers for the touchscreen on this devices aren't available on the Windows Update site, nor does the manufacturer (Ematic) appear to provide drivers for their devices on any of the their websites. I've emailed Ematic customer support directly, but have received no responses from either my webform submission on their site, or my direct email to their customer service email address.
This is basically my last resort to restore the device to full functionality. I was hoping somebody here might own an Ematics 11" device, hopefully this model in particular.
I would then need someone to copy the touchscreen drivers out of their system32 folder using Device Manager and share them with me.
Device Manager > right click device > Driver tab > Driver Details > location of driver in System32 folder will be listed.
The only other means to get these drivers at the moment is to go to Walmart, hope they have a refurb/open box (I don't believe they have new ones in stock), and asking to use one, then copy the drivers off the device's System32 folder with a USB stick.
I'm working on this device for an older gentleman, who uses this device as his primary means of using the internet and checking emails.
Thanks in advance to anyone who is able to help.
I was handed this device by someone I know and help out with IT problems at no cost, who had recently updated to Win10 version 2004. The update had broken some of the drivers, as seems to be common across a range of devices from various manufacturers. He asked me to fix it for him.
I reformatted the EWT127BL with a copy of Win10, which resolved some issues, but then had some further driver issues I didn't anticipate.
This is the device:
https://www.walmart.com/ip/Ematic-11-6-Convertible-Touchscreen-Laptop-with-Windows-10-S-2GB-RAM-32GB-Storage-Black-EWT127BL/394160320
Ematic 11.6" EWT127BL
Unfortunately, the drivers for the touchscreen on this devices aren't available on the Windows Update site, nor does the manufacturer (Ematic) appear to provide drivers for their devices on any of the their websites. I've emailed Ematic customer support directly, but have received no responses from either my webform submission on their site, or my direct email to their customer service email address.
This is basically my last resort to restore the device to full functionality. I was hoping somebody here might own an Ematics 11" device, hopefully this model in particular.
I would then need someone to copy the touchscreen drivers out of their system32 folder using Device Manager and share them with me.
Device Manager > right click device > Driver tab > Driver Details > location of driver in System32 folder will be listed.
The only other means to get these drivers at the moment is to go to Walmart, hope they have a refurb/open box (I don't believe they have new ones in stock), and asking to use one, then copy the drivers off the device's System32 folder with a USB stick.
I'm working on this device for an older gentleman, who uses this device as his primary means of using the internet and checking emails.
Thanks in advance to anyone who is able to help.
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