Archived from groups: microsoft.public.windowsxp.print_fax (
More info?)
Sorry, "Byte", I've completely uninstalled all the epson software, and also
used thier 'Delreg3' utility to uninstall the Epson smart panel registry
entries, and then re-installed just the printer (I also tried installing the
scanner drivers with the printer uninstalled), and then the new TWAIN drivers
for 'Epson Scan' from the Epson Website. 'Windows Class Installer' still
denies the request to install the software, at the end of the file transfer
process. Hardware manager reports that the drivers are not installed for the
scanner, and the scanner does not work.
"Byte" wrote:
> Completely uninstall and then reinstall with the new updated driver.
>
> "Henry" wrote:
>
> > Unfortunately, downloading the latest drivers did not solve the problem. The
> > 'class installer' reports that will not install the software....Any other
> > ideas anyone?
> >
> > Thanks
> >
> > "Byte" wrote:
> >
> > > Have you contacted Epson for technical support? Also look at below website.
> > >
> > > EPSON America, Inc
> > >
http://www.epson.com/cgi-bin/Store/Search.jsp?query=RX500&Category=Printers&BV_UseBVCookie=yes&technical=&x=9&y=9
> > >
> > > "Henry" wrote:
> > >
> > > > I have had a similar problem to others in this newsgroup, but cannot find a
> > > > solution - I can install the TWAIN drivers for the Epson RX500, but hardware
> > > > manager reports that the drivers are not working, and the add new hardware
> > > > wizard will not recognise the scanner - any suggestions please?
> > > > --
> > > > The wasp