[SOLVED] Error after Windows 10 Reset - Cannot boot with original SSD installed

[Ometeol]

Hi guys,

I recently attempted to reset a windows 10 pc using the built in reset PC tool. Unfortunately Something appears to have gone wrong with it. For reference, I had 2 Data storage disks installed in the pc: a 256gb SSD that had the original windows installion and a 2TB HDD.

When I attempt to boot the PC now, if the SSD is connected then the pc will go to a black screen. The monitor is on and detects a signal, but the screen is completely black. I don't even see the Motherboard splash screen. When I disconnect the SSD, the Motherboard screen appears and I can enter the bios/ select a boot device:

https://photos.app.goo.gl/SvuwzEyDAoE9GrSn8

i have attempted to change the boot order, so that it will prioritise by my USB key, but that does not seem to have resolved the issue:

https://photos.app.goo.gl/ahBfBVjZzeXSABph6

I have tried several different SATA cables and SATA ports on the motherboard, all have which have worked with the HDD but don't change the situation with the SSD. Fast boot is definitely disabled

has anyone excountered something similar? I'd rather not replace the SSD if possible. My next attempt to resolve this is to connect the SSD to another computer and re-format it.

Thanks

 

[scout_03]

what happens if you only try to boot with ssd in system and try to selct after this the uefi on with win partition in bios if it does not boot and apply .

 

[Ometeol]

what happens if you only try to boot with ssd in system and try to selct after this the uefi on with win partition in bios if it does not boot and apply .

With the SSD in the system, I can never reach the bios. The screen will turn on and show it's recieving a signal, but it never shows the BIOS/ motherboard screen, it just stays black. Hitting f11 doesn't bring up the bios either.

 

[scout_03]

try another sata cable on the ssd and if you could not access bios rma process on it .