Error code 0x00008086.

[navy10mom]

I have a Dell XPS Gen 4 using Windows XP. It has a ne mother board and the OS was reinstalled about 3 months ago. We have strated getting the blue screen with the error code 0x00008086 sometimes.

 

[paq7512]

Start by testing hardware, i.e. ram and hard drive with memtest and chkdsk. It could also be a driver issue have you done any recent upgrades?

 

[navy10mom]

I have run chkdsk. Just the updates needed after reinstalling OS.

 

[paq7512]

bad sectors? have you checked temps?

 

[navy10mom]

chkdsk did find some bad sectors and repaired them. checked temps? ??

 

[paq7512]

check windows log files, under manage on my computer,

HW Monitor http://www.cpuid.com/softwares/hwmonitor.html to check temps,

Run memtest bootable disc

 

[navy10mom]

check windows log files, under manage on my computer,

HW Monitor http://www.cpuid.com/softwares/hwmonitor.html to check temps,

Run memtest bootable disc

Can you please explain "Run memtest bootable disc"? Thank you

 

[paq7512]

Download this - http://memtest.org/download/4.10/memtest86+-4.10.iso.zip

burn to disc, then change boot priority at startup of computer so it will boot to cd/dvd

normally Dell's will allow you to change the quick boot at startup hit f12 I believe

 

[navy10mom]

Download this - http://memtest.org/download/4.10/memtest86+-4.10.iso.zip

burn to disc, then change boot priority at startup of computer so it will boot to cd/dvd

normally Dell's will allow you to change the quick boot at startup hit f12 I believe

I will try these in the morning. Thank you for your help.