[Ethernet] 5GHz Not Displayed

[Anthoniko Carroll]

Specs:

i5-7600K 3.80GHz
16GB Ram
GeForce GTX 1070

Motherboard: Maximus IX Hero (Idk if needed lol)

Issue:

As the Topic suggests, when I was setting up an extender the 5GHz network wasn't being displayed. We recently switched companies and this just started happening. Any suggestions?

 

[ss202sl]

There's no wifi on the motherboard. Ethernet is a wired network, not wireless.

 

[Ralston18]

Question: "switched companies" - meaning ISP, hardware brand, support services, or what?

My first thought would be that your wireless router was factory reset or otherwise had 5GHz turned off.

Or the extender is not properly configured.

What makes and models are the extender and the router?

Did someone turn off SSID broadcasting?

Please try to provide some additional information. Thanks.

 

[Anthoniko Carroll]

There's no wifi on the motherboard. Ethernet is a wired network, not wireless.

I'm well aware that there's no WiFi on some motherboards; my own especially.

 

[Anthoniko Carroll]

Question: "switched companies" - meaning ISP, hardware brand, support services, or what?

My first thought would be that your wireless router was factory reset or otherwise had 5GHz turned off.

Or the extender is not properly configured.

What makes and models are the extender and the router?

Did someone turn off SSID broadcasting?

Please try to provide some additional information. Thanks.

We disconnected our router since there's a built in wifi that we use. Also, yes when we switched companies that means different hardware, services etc.

The extender itself was properly configured. I mean it's quite easy. It's a RE6500 I believe.

I will have to check on that.

 

[Ralston18]

"Built in wifi" being a modem/router with wireless functions? Make and model?

And that device is now providing DHCP IP addressing. Versus the original, now disconnected, router?

Was the extender provided a reserved static IP?

Check its configuration - it may still be looking for the original router.

 

[photonboy]

Wi-fi is a local network, and if you change to a different ROUTER you must setup wi-fi for every connected device.

As said SSID Broadcasting on the router needs to be on, and your 5GHz wi-fi network must be enabled in the router. You should also enable network security in the router and write down the password info.

Once SSID etc is setup for the 5GHz network you should "SEE" any local networks.

*You don't say whether your wi-fi ADAPTERS support 5GHz or not. They must or they can't even detect that network. Most are 2.5GHz only.

 

[Anthoniko Carroll]

I do apologize for the late reply. My net went off and a tech had to come in to fix it. I wish that was the problem but it's not lol. The issue I'm facing now is ping fluctuation. Running speed tests, they appear quite fine. Then comes the time to play games, my ping jumps from about 61-99. Before, it was as low as 48. Do keep in mind that I'm on an Ethernet connection.

 

[Ralston18]

First try other known working Ethernet cables.

Second try another computer using the current wired router connection(s) - see if the problem stays with the connection or only happens with your PC.

Do you have Ethernet (RJ45) wall jacks? Are you using any Ethernet over power adapters?

Perhaps the tech did not really fix the problem. He/she did some immediate "test" and decided all was good. Or may have caused some other problem.

Key objective now is to narrow things down and isolate the source or cause of the high ping.