ethernet controller missing

[nexusparties]

I have an asus M5A97 mobo and I have always been using my internet wirelessly until I recently discovered a way to hardwire my computer, but my ethernet connections are missing under my network connections and I've tried everything for ethernet controllers that I could find if anyone could help that'd be great.

 

[unksol]

Install the drivers

 

[JackNaylorPE]

Have you installed the drivers ?

Is the ethernet port disabled ?

 

[nexusparties]

Install the drivers

from where I've looked everywhere for them and cannot find them if you could provide link please.

 

[nexusparties]

Have you installed the drivers ?

Is the ethernet port disabled ?

No they aren't disabled I've checked under device manager and there is nothing disabled not even anything hidden and the drivers I can't seem to find.

 

[reedo_43]

https://www.asus.com/Motherboards/M5A97/HelpDesk_Download/

 

[nexusparties]

http://i989.photobucket.com/albums/af15/nexusparties/realktek%20lan_zpsrngnqv8b.png

This is what I'm getting after trying to install the drivers.

 

[reedo_43]

That is un-readable for me

 

[nexusparties]

Says:
The realtek controller was not found.
if deep sleep mode is enabled please plug the cable.

 

[reedo_43]

Is cable pluged in on both side and do you get a link light on the Nic?

 

[nexusparties]

yes there is a link light and it is plugged in on both sides.

 

[reedo_43]

What is your os?

 

[nexusparties]

windows 10 64-bit
you can click the cpu-z banner and see my entire computer in case you need anything else.

 

[reedo_43]

Well says you have windows 7 64bit. Is this what you are downloading? LAN_Realtek_V10.1.505.2015_Win10_S5_WOL

 

[nexusparties]

thats the only thing that's wrong I upgraded to Windows 10 recently and yes that's what I'm downloading

 

[JackNaylorPE]

OK it's not disabled but is it enabled.

1. Right Click on "My Computer" and select Manage
2. Click on Device Manager
3. In right panel, clock on "Network Adapters
4. What is listed there ?
5. If Realtek is listed, dbl click on it
6. What does it say under general tab ? Working properly ?
7. What does it say under driver tab ?

 

[reedo_43]

Try to uninstall in device manager and re-boot and try again. very strange indeed!

 

[nexusparties]

Under network adapters there is only my wireless adapter that's the only thing listed

 

[JackNaylorPE]

My board (Asus Maxiumus Formula) has both wired and wireless.... I don't use wireless when wired is available but wireless is handy when it's on the workbench and installing drivers so I installed both... when it got to my desk, ethernet did not work.... called Asus and , according to TS, one must disable one for the other to work. Seemed more than **odd** but what ya gonna do.

Anything in the manual ?

http://dlcdnet.asus.com/pub/ASUS/mb/SocketAM3+/M5A97/E6441_M5A97.zip

 

[reedo_43]

Is it enabled in the bios? That is the only other thing I can think of unless it is just DOA.