Ethernet doesn't work and therefore Powerline

[BlueSentinel]

Today I bought a Powerline, it was the D-Link AV2 1000 HD DHP-P601AV (with a integrated socket). Also has a side note my internet is ADSL (THOMSON TG782 router) and my Motherboard is a Asus H170M Plus.

I bought because my desktop is somewhat far from the router (it's in the floor directly above, so 3-5 meters + stone ceiling/floor). So when playing something like R6 Siege, CS GO or even using a program such as TeamSpeak I get disconnected a lot due to my ping being to high or loosing momentarely connection to the network.

This is the problem: http://imgur.com/a/0rGJl

As you can see my desktop can't use the Ethernet connection (the Local Area Connection).
Any help is welcome please.

 

[AlexianaBritmonkey]

You DID follow the rules by inserting one at the Sending-side (where the lan cable comes out of your switch), right? I always assign those a static IP that is outside of the DHCP's assigning range.

 

[BlueSentinel]

You DID follow the rules by inserting one at the Sending-side (where the lan cable comes out of your switch), right? I always assign those a static IP that is outside of the DHCP's assigning range.

Sorry for the downvote thought it was to reply (first time using this forum).

You'll have to give a more detailed explaination to me, I am very ignorant with this.
Inserting what? One the powerlines? My motherboard only has 1 ethernet cable connection or by sending side your talking about the router?

 

[AlexianaBritmonkey]

When you bought the powerline adapters, you bought two, right? The first one (or second one, if you wish) goes by your main router and 'sends' the signal over the power line. The other one receives it. You used them both right?

 

[BlueSentinel]

When you bought the powerline adapters, you bought two, right? The first one (or second one, if you wish) goes by your main router and 'sends' the signal over the power line. The other one receives it. You used them both right?

Yes, one for router the other to the desktop.

 

[AlexianaBritmonkey]

Hmm okay. Can you right click your LAN adapter, and click status, and then Details? Does the device have an IP address, and does it make sense? Disconnect your WiFi, too, and reboot your LAN adapter. Then check this.

 

[boosted1g]

To add to what Alexina said, you must plug this DIRECTLY into the wall outlet. Not a surge protector, not even a power strip or triple tap splitter or anything like that as those things will alter the signal and thus not connect.

Also powerline adapters usually have some button or means you must do to sync them together, did you do that?

If all else, you will need to temporarily move and connect your PC directly to router (so no powerline adapter) with ethernet to make sure the PC's ethernet port itself is just fine.

 

[AlexianaBritmonkey]

Well, the power plug splitter theory really depends on what plugs you have and wiring etc. I never had trouble with it. But just to be safe, why not check it! It's not worth ignoring to later on discovered it was.. just.. a.. stupid.. mistake.. 😛

 

[boosted1g]

Well, the power plug splitter theory really depends on what plugs you have and wiring etc. I never had trouble with it. But just to be safe, why not check it! It's not worth ignoring to later on discovered it was.. just.. a.. stupid.. mistake.. 😛

True.

While yes a good power splitter strip should not cause any issues, much better to error on side of caution and connect it directly to eliminate any potential issues.

@OP. You also want to avoid putting it on the same circuit as microwaves or other electric motors or fluorescent lights

 

[AlexianaBritmonkey]

Wires are a an inductor on their own to. What transmits can also receive. The frequency and harmonics of those creatd by a microwave can mess with your Powerline's frequency.

 

[BlueSentinel]

Hmm okay. Can you right click your LAN adapter, and click status, and then Details? Does the device have an IP address, and does it make sense? Disconnect your WiFi, too, and reboot your LAN adapter. Then check this.

I did netsh winsock reset in the CMD to reboot the LAN adapter (I don't know if that how your suposed to do it but that was google's response 😀).

This is the details before the reboot: http://imgur.com/a/unTZX

This is after: http://imgur.com/a/TgCdJ

Nothing's changed.
Now a side note, I disconected the Wi-Fi but didn't disabled it.

 

[BlueSentinel]

To add to what Alexina said, you must plug this DIRECTLY into the wall outlet. Not a surge protector, not even a power strip or triple tap splitter or anything like that as those things will alter the signal and thus not connect.

Also powerline adapters usually have some button or means you must do to sync them together, did you do that?

If all else, you will need to temporarily move and connect your PC directly to router (so no powerline adapter) with ethernet to make sure the PC's ethernet port itself is just fine.

I connected my desktop directly to the router with a Ethernet cable, and it not the PC's port because it worked perfectly (even with the Wi-Fi disabled) and I even had a pretty kick-ass speed.

About plugging directly into the wall, I can plug them both directly but I must at the same time plug a power stip in the powerline's integrated socket so the other devices can work, because were both my pc and router are the is one other plug nearby and in the case of the router I also have the TV, cable and phone.

About that syncing. They do have both a button in the bottom side. But the manual they say anything about syncing. How does it work?

 

[boosted1g]

Plug both in, press button on 1 side, walk to other and press button on other side and that should do it.

I would just try locally in the same room as the router while your PC is in there.
That way you know that your adapter does work before moving back to your room which is at minimum on a different circuit, possibly different phase of your electrical system.

Is home in a rural (country) area or urban (in town)? Reason I ask is often times rural areas where the nearest neighbor is miles away use a 3 phase electrical system and this does not every work well with powerline adapters which the new AV2 standard is designed to work well with 2 phase systems.

 

[BlueSentinel]

Plug both in, press button on 1 side, walk to other and press button on other side and that should do it.

I would just try locally in the same room as the router while your PC is in there.
That way you know that your adapter does work before moving back to your room which is at minimum on a different circuit, possibly different phase of your electrical system.

Is home in a rural (country) area or urban (in town)? Reason I ask is often times rural areas where the nearest neighbor is miles away use a 3 phase electrical system and this does not every work well with powerline adapters which the new AV2 standard is designed to work well with 2 phase systems.

Home is rural in the outskirts of a urban area (it's very near the city, aproximately 7km).

On syncing, do I have to press both at the same time or do I have a window to press the other? Also must I have the computer/router shut down? And how do I know they synched?

 

[mjslakeridge]

I can't believe the manual doesn't detail the process for syncing them up. I don't think you have to press both buttons at the same time. Is there an LED light on the units that lights up when they are synced? As far as the computer/router being on or off, I don't think that matters, as the 2 powerline adapters are just trying to communicate with each other at this point.

Also, I noticed in your "after" screen print above that one wireless connection was still active. You can't use both wireless and ethernet (Powerline) at the same time, so disable the wireless connection.

 

[BlueSentinel]

I can't believe the manual doesn't detail the process for syncing them up. I don't think you have to press both buttons at the same time. Is there an LED light on the units that lights up when they are synced? As far as the computer/router being on or off, I don't think that matters, as the 2 powerline adapters are just trying to communicate with each other at this point.

Also, I noticed in your "after" screen print above that one wireless connection was still active. You can't use both wireless and ethernet (Powerline) at the same time, so disable the wireless connection.

There are 3 LEDs, the power LED on top, the powerline LED in the middle and the ethernet LED on bottom. The power one switches on when pluged in any socket, the ethernet turns on when pluged to a ative pc/router but the middle one is never on.

What's cracking me up is the fact that the ethernet port clearly works but when plugged trough the powerline doesn't.

Also, how will I know they synched?

Anyway I am going to sleep and test it tomorrow, then I'll resume this thread with the results.

 

[boosted1g]

You have a window. You want to leave both PC and router On.

I would test in the same room as router like I said because both outlets should be on the same circuit which provides a good first test before moving back to the normal room.
Simply tap button on one, then walk over and tap it on the other 3, there is 3 lights and they should all be green.

 

[mjslakeridge]

I would think that the middle LED would be on when the 2 units are synced although I am not familiar with that particular unit. For a test, try syncing them while on the same circuit (electrical circuit within your house). There is no guarantee that all of the wall outlets in the same room are on the same circuit. But you can test by plugging a radio or table lamp or some other appliance into 2 wall outlets you suspect are on the same circuit and then tripping the breaker for that circuit. If both appliances turn off, then you can confirm it is the same circuit. When you move one of the powerline adapters to the room where you are going to use it, you will probably have to re-sync them.

 

[AlexianaBritmonkey]

The middle light will blink in a timer-fashion when pairing. If paired correctly they should start to blink according to the modem-activity. Powerline uses modems too, to modulate and demodulate a signal out of a different way of transport (eg using 50/60hz as a carrier wave)

 

[BlueSentinel]

I pressed the button in the bottom in both of them last night before going to bed.

Today a while a go I turned on the computer and the Ethernet connection is working. Hell I even disabled the Wi-Fi to see if I still had internet acess just with the Powerline and it's working very well.

I checked both Powerlines and the middle button in both of them is on.

Problem solved!
Thanks for your help guys! 😀

 

[mjslakeridge]

Great news! Have you tested your internet speed yet? Hopefully it is nearly as good as the wired ethernet connection.