Question EVGA RTX 2080 Ultra XC One fan not working

[thewalleprod]

One of my fans isn't working on my rtx 2080 that I just bought a week ago. I just noticed this after my game crashed about three times in a span of 2 days which was unusual. I ran HWMonitor and saw that Fan #1 was spinning at 1900-2100rpm during load, and Fan #2 was at 0rpm. I had a previous graphics card installed before the 2080 and I had installed the 2080 without uninstalling graphics drivers, etc.. Is this a bad card and should I return it, or is it something I can fix??

 

[13thmonkey]

Uninstall drivers and reinstall, and then see what happens

 

[Dunlop0078]

GPU temp under load? I believe that card will enable and disable fans based on whats hot, it has 9 thermal sensors and will decide if both, one, or none of the fans need to be on. Try putting it under full load and see if both come on. As for the crashing im not sure, but I wouldn't blame that fan unless you sure it never comes on and the GPU is still getting quite hot.

EVGA - Technology - iCX2

EVGA and graphics cards go hand-in-hand. EVGA is the #1 NVIDIA Authorized Board Partner in the US and for good reason. Our full line of graphics cards offer unmatched performance, features and cooling.

www.evga.com

 

[thewalleprod]

GPU temp under load? I believe that card will enable and disable fans based on whats hot, it has 9 thermal sensors and will decide if both, one, or none of the fans need to be on. Try putting it under full load and see if both come on. As for the crashing im not sure, but I wouldn't blame that fan unless you sure it never comes on and the GPU is still getting quite hot.

EVGA - Technology - iCX2

EVGA and graphics cards go hand-in-hand. EVGA is the #1 NVIDIA Authorized Board Partner in the US and for good reason. Our full line of graphics cards offer unmatched performance, features and cooling.

www.evga.com

77 degrees celsius, and the fan didn't turn on.

 

[Gmoney06ss]

After reinstalling drivers, try the precision x1 software and see if you can manually turn on both fans.

 

[TheSharpshooter]

it could be a hardware problem, you could take the heatsink off and see if both fans are plugged in