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External Hard Drive not detected

G

Guest

Guest
Hello,
I have briefly looked through the forums to try to find a solution to my problem with little luck. I have a 2TB WD external hard drive. It managed to install the device driver software. But Autoplay did not kick up nor can I find it under my computer. (Connected through USB)

Any suggestions are appreciated.
 
Try this:
1. Right Click on "My Computer"
2. Click "Manage"
3. Expand "Storage"
4. Click "Disk Management"
If you can see the drive in here then you likely have a drive letter conflict and you just need to right click on it and assign it a new drive letter. Also, if this is a new drive it may need to be formated for the first time.
 

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