Hi All,
I'm stumped. I have a 4TB WD MyPassport (NTFS) that can be read just fine on my laptop (an Asus running Windows 10), but not my desktop (custom built running windows 10).
Desktop Info
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 7700K @ 4.20GHz 35 °C
Kaby Lake 14nm Technology
RAM
32.0GB Dual-Channel Unknown @ 1066MHz (15-15-15-36)
Motherboard
ASRock Z270 Killer SLI/ac (CPUSocket)
BIOS P2.30
The HDD appears in Device Manager and Disk Management, and reads as "Healthy (Primary Partition)". However I can't assign any letter to it. Every option is grayed out except "Delete."
What I've tried:
I'm stumped. I have a 4TB WD MyPassport (NTFS) that can be read just fine on my laptop (an Asus running Windows 10), but not my desktop (custom built running windows 10).
Desktop Info
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 7700K @ 4.20GHz 35 °C
Kaby Lake 14nm Technology
RAM
32.0GB Dual-Channel Unknown @ 1066MHz (15-15-15-36)
Motherboard
ASRock Z270 Killer SLI/ac (CPUSocket)
BIOS P2.30
The HDD appears in Device Manager and Disk Management, and reads as "Healthy (Primary Partition)". However I can't assign any letter to it. Every option is grayed out except "Delete."
What I've tried:
- Checked windows updates
- Enabled automount in diskpart
- Uninstalling the HDD under device manager, disconnecting it, restarting, and re-connecting the HDD
- Uninstalling all the USB controllers under device manager and restarting. Checked for updates too.
- Updated BIOS and all other motherboard options
- Disabling USB selective suspend setting (didn't work so I re-enabled it)