failing remote desktop connection - why?!

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Hello,

I am trying to sort out a Remote Desktop connection to a colleague in
another part of the world.

Story so far.

1. Both he and I have enabled remote desktop connection in our Windows
XP Pro Firewalls

2. He has connected to his router and enabled port forwarding for port
3389.

3. his router is a Marconi router and the Marconi suggested settings
under Virtual Server are

Public Port Start 3389
Public Port End 3389
Private 3389
Port Type TCP/UDP
Host/Server IP address 192.168.***

4. I am not clear what is required under the last one, Host/Server IP
address as it is not a server just a simple PC connected to the
Internet via the Marconi ADSL modem/router.

He was advised by Marconi to put in my IP adress which doesn't make
sense - does it?! The 192.168.*** is a private range of IPs so what
should he enter there?

5. To get the Internet side IP of the router he used
http://www.whatismyip.com but this comes up with 2 IPs only one of
which can be pinged.

Any idea why 2 IPs?

6. Anyway having tried Remote Desktop from my end I not surprisingly
could not connect !

Any thoughts please?!

Cheers

Geoff
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

See this page for help with Remote Desktop...

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
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This posting is provided "AS IS" with no warranties, and confers no
rights...

<Geoff Cox> wrote in message
news:u93li11dkja8m1i7fikaa7oln0unb9vvv2@4ax.com...
> Hello,
>
> I am trying to sort out a Remote Desktop connection to a colleague in
> another part of the world.
>
> Story so far.
>
> 1. Both he and I have enabled remote desktop connection in our Windows
> XP Pro Firewalls
>
> 2. He has connected to his router and enabled port forwarding for port
> 3389.
>
> 3. his router is a Marconi router and the Marconi suggested settings
> under Virtual Server are
>
> Public Port Start 3389
> Public Port End 3389
> Private 3389
> Port Type TCP/UDP
> Host/Server IP address 192.168.***
>
> 4. I am not clear what is required under the last one, Host/Server IP
> address as it is not a server just a simple PC connected to the
> Internet via the Marconi ADSL modem/router.
>
> He was advised by Marconi to put in my IP adress which doesn't make
> sense - does it?! The 192.168.*** is a private range of IPs so what
> should he enter there?
>
> 5. To get the Internet side IP of the router he used
> http://www.whatismyip.com but this comes up with 2 IPs only one of
> which can be pinged.
>
> Any idea why 2 IPs?
>
> 6. Anyway having tried Remote Desktop from my end I not surprisingly
> could not connect !
>
> Any thoughts please?!
>
> Cheers
>
> Geoff