Question Fans spinning but not detecting in icue.

[Jimper]

So I have had Corsair fans for 9 months and today 6 on 1 case fan hub have stop changing RGB colour.
They’re still spinning and the light is just white they’re not even being detected on icue.
Any ideas ?

 

[helpstar]

check the connector to the board and the controller connections
eventually the controller died or something else. Try only one fan connected (try different fans one by one)
reset the BIOS of the motherboard, update the motherboard´s BIOS

 

[Paperdoc]

Check especially the cable from the Corsair lighting hub to a mobo USB2 header. THIS is how iCUE can communicate with the hub.

You might also consider UNinstalling iCUE, then re-Installing it. It might somehow have lost track of how to reach the Hub.