Archived from groups: microsoft.public.windowsxp.print_fax (
More info?)
Thanks Russ
>-----Original Message-----
>I see. Well you fooled me.
>Unfortunately, Windows XP Fax has proven to be
incompatible with many common
>modems and drivers, particularly older ones, even if the
manufacturers claim
>they are "compatible" with Windows XP. Modem
incompatibility is not apparent
>during installation or the initial setup. It only becomes
apparent when you
>first try to send or receive a fax. The Fax Service will
dial or will answer
>an incoming fax but then fail with any of a number of
unhelpful error
>messages such as "Line is busy," "There is no answer,"
or "Reception error."
>There will be nothing in Event Viewer to give a clue as
to where the problem
>might lie.
>
>These errors have been nearly impossible to track down.
To do so requires
>enabling both PSS and debug logging of fax transmissions,
both of which
>require fairly extensive registry changes. For the time
being, the best
>advice is to attempt to use XP Fax only if you have a
modem that is listed
>on the Windows XP Hardware Compatibility List and using
the latest drivers.
>
>
>--
>Russ Valentine
>[MVP-Outlook]
><anonymous@discussions.microsoft.com> wrote in message
>news:302201c4ae95$8212d950$a401280a@phx.gbl...
>> Thanks for this - but obviously I didn't try and send a
>> fax whilst logged on! The point was that the modem has
>> the ability to dial out (to connect to the net) but not
>> the ability to dial out to send a fax.
>>>-----Original Message-----
>>>Well if you're "on the net now," then indeed there is no
>> dial tone for fax.
>>>Your modem can't do two things at once.
>>>--
>>>Russ Valentine
>>>[MVP-Outlook]
>>>"Misty" <anonymous@discussions.microsoft.com> wrote in
>> message
>>>news:129c01c4ae4b$6acbfc30$a501280a@phx.gbl...
>>>> I've been trying to fax and all the set up seems to
>> have
>>>> gone fine, but whenever I try to fax I get an error
>>>> message that there is no dial tone - yet clearly there
>> is
>>>> no problem with my modem or phone lines as I'[m on the
>>>> net now! Any ideas?
>>>
>>>
>>>.
>>>
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