@goofy
If that is the case then they likely have load balancing issues. I had a similar problem where I live. It took literally a year of calls to tech support to get them to fix it. I documented trace routes and ping times. Download speeds at different times of day... the works. I was paying over $40.00 a month for 15 mb/s service and was getting 1 or so on a good day and there was no way that was going to stand. I realize that you have moved and your service is now better, but if this is happening to any of the rest of you then I suggest you call and complain. I did that once a month for a year, and demanded a refund for the service once a month for a year. (Which I got, after all they were not providing what I was paying for).
It took forever and was very frustrating but in the end my speeds went from the 1 mb or so down that I was getting to the 15mb, (usually 18mb or more), that I pay for. So a little perseverance paid off, plus it benefited everyone in my little area of town whether they realized it or not.