[SOLVED] Fiber Internet Low Download Speed

[Saksocu Halime]

I have 35 Mbps down & 3 Mbps up internet speed. When I test on Speedtest.net download speed is 33 Mbps, upload speed 3.5 Mbps but in Task Manager 35 Mbps download, 3.5 Mbps up. It is normal?

 

[Shektron]

That's because speedtest averages out the speeds throughout the test, while Task Manager shows the current speed only, so that much of difference is normal.

 

[Saksocu Halime]

That's because speedtest averages out the speeds throughout the test, while Task Manager shows the current speed only, so that much of difference is normal.

Upload speed?

 

[Brian_180]

Upload speed?

If you're asking if it's normal for your upload speed to be that much lower than your download speed, yes. Upload speeds are basically always slower than download speeds for consumer accounts because the majority of home users aren't uploading vast amounts of data at once.

 

[Shektron]

Upload speed?

Your speed test and Task Manager upload speeds are the exact same, but yeah, I think upload speeds are averaged as well. It's not a simple average for either download or upload, it's a bit more complicated, but yeah Task Manager and speedtest can show different speeds, both download and upload. Your internet is working as advertised.

 

[SamirD]

Try dslreports.com/speedtest. I've found it to be much more accurate across a variety of US isps.

 

[Saksocu Halime]

If you're asking if it's normal for your upload speed to be that much lower than your download speed, yes. Upload speeds are basically always slower than download speeds for consumer accounts because the majority of home users aren't uploading vast amounts of data at once.

Upload speed higher than my speed plan and why the download speed is lowest? It must be 35/3 Mb.

 

[Shektron]

Upload speed higher than my speed plan and why the download speed is lowest? It must be 35/3 Mb.

Have you tried running the speedtest again? Do you get 33 Mbps consistently? Maybe you just ran the speedtest during peak time and got a slightly lower speed due to that. I wouldn't, personally, bother complaining about a 2 Mbps difference, but your opinion might vary of course.

 

[Saksocu Halime]

Have you tried running the speedtest again? Do you get 33 Mbps consistently? Maybe you just ran the speedtest during peak time and got a slightly lower speed due to that. I wouldn't, personally, bother complaining about a 2 Mbps difference, but your opinion might vary of course.

Sometimes I get 33.80 Mbps on Speedtest.net.

 

[Shektron]

Sometimes I get 33.80 Mbps on Speedtest.net.

Have you ever gotten 35 Mbps? If not, and it really bothers you, then maybe contact your ISP about the issue, but honestly 2 Mbps translates to approximately 250 KBPS, and that much of a difference wouldn't be reason enough to complain to the ISP at least for me. But, like I said, if it bother you, you can show the speedtest result to your ISP and complain about the slower than promised speed.