Firefox wont start

[Brendaly]

Click on the icons and nothing happens. Cant open firefox in safe mode either. When I boot the computer in safe mode and try to open Firefox I get the error message, "The instruction 0x001c1aa4 referenced memory 0x00000000. Memory could not be read."

 

[Darkbreeze]

I'd try reinstalling Firefox first, and then we can move forward from there if it doesn't correct the problem. IF you have virus and malware scanners, and you SHOULD have BOTH, I'd run full scans to make sure it isn't an infection that's affecting the application.

Do other browsers work without a similar problem? Have you tried IE and Chrome to see if they also present errors?

 

[Brendaly]

Internet explorer works perfectly fine. Will try reinstalling Firefox

 

[Darkbreeze]

Ok, let me know.

 

[Brendaly]

I'd try reinstalling Firefox first, and then we can move forward from there if it doesn't correct the problem. IF you have virus and malware scanners, and you SHOULD have BOTH, I'd run full scans to make sure it isn't an infection that's affecting the application.

Do other browsers work without a similar problem? Have you tried IE and Chrome to see if they also present errors?

It worked thanks a ton