[SOLVED] Focusrite 2i2 (Audio Interface) causing BSOD - PAGE_FAULT_IN_NONPAGED_AREA

Spykerwolf

Distinguished
May 16, 2011
43
0
18,540
Hey guys. I'm hoping someone could help me diagnose a BSOD error (PAGE_FAULT_IN_NONPAGED_AREA) - mainly caused by die Focusrite 2i2 audio interface.
If I unplug it, then I get no BSOD.

PC Specs:
i7 4790k
16gb DDR3 RAM
Gigabyte Z87X-UD5H motherboard
Windows 10 Home
Nvidia Geforce 760

Things I've tried so far:
Reinstalled Windows 10 on the same SSD.
Reinstalled Windows 10 on a different SSD & HDD.
Swapped memory from a working PC.
Tried a different cable from the Scarlett Focusrite 2i2 to the PC.
Tried different USB ports (2.0 and 3.0).
Tried uninstalling & reinstalling the focusrite drivers (downloaded from focusrite's website).
Disabled USB selective suspend setting in Control Panel.
Reset BIOS to default settings.
Disabled fast boot in Bios.
Disconnected every other peripherals.

Dump Files:
https://drive.google.com/drive/folders/1a2NZg45I5_cL86LvOnqHhjaYlyHvdJBs?usp=sharing
 
Solution
The 2i2 is one of the interfaces I have. Have you tried it on another PC?

I would try to do that as soon as possible because that seems like a it may be a hardware issue in the 2i2.

Spykerwolf

Distinguished
May 16, 2011
43
0
18,540
That's it there exactly - https://focusrite.com/en/usb-audio-interface/scarlett/scarlett-2i2
It plugs in using a USB printer cable:
2336146.jpg
 

Spykerwolf

Distinguished
May 16, 2011
43
0
18,540
Do you have to install a driver for it?

Yes. It seems Windows tries and install one automatically, but I'm using the one from the official Focusrite website

The 2i2 is one of the interfaces I have. Have you tried it on another PC?

I would try to do that as soon as possible because that seems like a it may be a hardware issue in the 2i2.

Will give that a go, but the actual device works fine. If I unplug it - boot up - plug it back in, then I can record etc without any issues.