Question Freezing on main monitor then black screen ?

Flow483

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Mar 8, 2016
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Hey everyone!


I built my PC about a year and a half ago, and it’s been running great—until the past couple of weeks. Lately, I’ve been running into a strange issue, though it doesn’t happen very often.

Every now and then, my main monitor (1 of 3) freezes. It seems to sometimes happen when I alt-tab, but I haven’t been able to consistently reproduce it. When the main screen freezes, the other two still play sound. If I then click or alt-tab into another monitor, that one freezes too. About five seconds later, all three screens go black and audio stops completely. Then, roughly two seconds later, everything comes back and works normally again.

This only happens maybe once or twice during a typical play session—usually 4–8 hours on Saturday and around 6 hours total during the week. There’s no clear pattern in terms of which game I’m playing, how many tabs are open, or what apps are running. I’ve checked HWMonitor right after it happens, but everything looks normal—though it’s possible the readings refresh too quickly to catch anything odd.

My first thought was that it might be GPU driver-related, since the issue is recent. I did a full uninstall and clean reinstall of the latest graphics drivers, but the issue just happened again today.

I don't think its a hardware issue since all the components are new and I built it over 1yr 1/2 ago with no issues till 2 weeks ago. That being said, here is the build:

GPU:7800xt 16gb XFX Speedster
CPU:Ryzen 7 9700x 3.8GHz 8-core
RAM:G.Skill Flare x5 DDR5 6000
MOBO:Gigabyte B650M X AX
PSU: Corsair RM850e 850W+Gold
AIO:ARCTIC Liquid Freezer III 360
Storage:Samsung 990 Pro 1TB M.2 (300GB free)
Storage: WDB SN580 2TB M.2 ( 838GB free)
Storage: Samsung 870 EVO SATA 500gx2 (both completely empty)
Windows 11 Pro


Appreciate any help—thanks, legends!
 
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Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

Disk drive(s): make, model, capacity, how full?

List of all connected peripherals.

Wired or wireless network?

Any related error codes, warnings, or informational events being captured by Reliability History/Monitor or Event Viewer?
 
Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

Disk drive(s): make, model, capacity, how full?

List of all connected peripherals.

Wired or wireless network?

Any related error codes, warnings, or informational events being captured by Reliability History/Monitor or Event Viewer?
updated my post. to answer some of your other questions.
Wired network
Peripherals;
Headset: DT990Pro
Mic: Audio-Technica AT2020
Keyboard: Ducky One 2 mini
Mice: Logitech Superlight Pro, and Logitech G604
 
I have two Acer Predator XB273U V3bmiiprx 27" 2K WQHD (2560 x 1440) 180Hz
According to what I was able to find it sounds like those displays only have DP 1.2 and HDMI 2.0 interfaces which would mean it can't actually do 180Hz (which is really weird).

How are they connected?

From what I can tell they should be able to do around 150Hz over DP and 144Hz over HDMI.

Also make sure HDR isn't enabled in Windows.
Asus VG248QE
This one should be fine.
 
According to what I was able to find it sounds like those displays only have DP 1.2 and HDMI 2.0 interfaces which would mean it can't actually do 180Hz (which is really weird).

How are they connected?

From what I can tell they should be able to do around 150Hz over DP and 144Hz over HDMI.

Also make sure HDR isn't enabled in Windows.

This one should be fine.My 2 Acers are connected through Display ports. and both are achieving 180hz and have been for over a year 1/2 without an issue. my asus is just connected through an HDMI set to like
According to what I was able to find it sounds like those displays only have DP 1.2 and HDMI 2.0 interfaces which would mean it can't actually do 180Hz (which is really weird).

How are they connected?

From what I can tell they should be able to do around 150Hz over DP and 144Hz over HDMI.

Also make sure HDR isn't enabled in Windows.

This one should be fine.
not sure what happened with my response.. my 2 Acers are 180hz and been that way for well over a year with no issues.. my Asus is connected through HDMI and only set to 60hz because i rarely never ever use it
 
also my HDR is enabled.... i guess i should turn that off before anything. its been on forever, but if it will fix this issue or just randomly started causing this issue then ill give that a shot