Frequent BSOD 2 minutes after boot. BSOD- DRIVER_POWER_STATE_FAILURE, IRQL_NOT_LESS_OR_EQUAL, and MEMORY_MANAGEMENT

Revoker

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Apr 24, 2017
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Story
After building my new system for the first time I started to get BSOD during the backup process from my old system. Since the backup was only 25% done I decided to reinstall windows and really make sure drivers were installed and correct, finding the chipset and other drivers. My backup finished on this new windows install and everything was working fine for about 3 days. After this one BSOD my computer would constantly BSOD after just 2 minutes into windows, cycling between 3 different BSOD everytime. After spending a few days searching forums I concluded that this is most likely either a Driver issue or RAM issue and I'm leaning towards a driver error because of my testing and past problems.

Notes
-I can boot into Safe mode and work in it fine (I'm typing this up in "safe mode with network")
-I had very similar errors in my old system build which found to have a memory stick that got "Ram may be vulnerable to high frequency row hammer bit flips" and removal seemed to fix the issue
-My Power supply, R9 290, 2 RAID-0 SSD's and 2 RAID-1 SSD's are reused from my old system (Storage was reformatted and reconfigured for RAID but got the information from the backup of my old system)
-My system event viewer is filled with Errors but I don't know how to read and diagnose it

What I've done
-Run Memtest86, no errors after 10 passes on simultaneously (memtest86+ UEFI version would not load but the regular memtest86 did)
-Uninstall my video drivers using DDU in safe mode (BSOD seem to come quicker now)
-Disabled automatic Driver install
-lost hope

Specs:
CPU- AMD Ryzen 1800X
GPU- Radeon R9 290
MB- ASUS ROG CROSSHAIR VI HERO
RAM- 2x16GB G.Skill TridentZ 3200 (at 2133Mhz, Not on MB QVL, "F4-3200C14D-32GTZKW" for ref)
PSU- Corsair 750W
Storage- M.2 512GB Samsung 960 EVO (OS drive)
Storage- 2x512GB SSD RAID-0
Storage- 2x256GB SSD RAID-1
Storage- 1.5TB HDD

Here are my minidump files http://www.mediafire.com/file/fvxamkx3ckh62c3/Revoker%27s+minidump+BSOD+files.zip
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Is there anymore information that i can provide to be of use? Any help is much appreciated.
 

Froberg

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Jan 9, 2008
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It does sound like a driver issue, since you can't replicate it during safe mode.
Since you've already reinstalled this should be a non-issue to try:

Reset windows and don't install any drivers. See how it performs using base windows drivers. Is your BIOS up to date?
 

Revoker

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Yes I just installed the 1107 BIOS driver that came out like 2 days ago but it still didn't change anything at all. I'll try resetting windows so I don't have to do the backup process again, because it seems that when i reinstall windows my extra storage drives get access errors because they were formatted with another user.
 

Froberg

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Let us know how it goes. :)
 
update the asus probe driver
\SystemRoot\SysWow64\drivers\AsIO.sys Wed Aug 22 02:54:47 2012
(or remove it)
https://www.asus.com/us/Motherboards/ROG-CROSSHAIR-VI-HERO/HelpDesk_Download/
I think it might be in the utilities section but you will have to take a look because I did not see it.

looks like you also need to update various motherboard drivers from the same website.
all of the drivers are out of date and are using the default generic windows drivers rather than the newer custom versions provided by the motherboard vendor. When you updated the BIOS, it made changes that would require the motherboard driver updates as well.

after the updates, see if you still get a bugcheck.

 

Revoker

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I cannot find that driver either. But honestly I usually never install anything but the main drivers (Chipset, Audio, LAN, USB, SATA, BIOS) everything else feels like bloatware that I don't want. And browsing everything is always confusing, like how do you tell between an update and completely different programs? For example look at the audio drivers, it almost looks like they're 2 different drivers, hell the version numbers are even different. But when I download them, the file names are really similar. And I've never heard of having 2 different audio drivers, so I'm guessing they're just updated versions.

But I did as Froberg said and just reset my windows (everything is working fine, for now). Installing drivers now, but do you really think I need to install the utilities? As well as the chipset, because when i installed the chipset from ASUS instead of from AMD my RAID configuration would not work. So I installed this (http://support.amd.com/en-us/download/chipset?os=Windows%2010%20-%2064) which allowed me to RAID.
 

Froberg

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If the AMD one is the latest one, then use that one. Make sure you take it slow with installing the drivers, so you know which one is causing conflicts.
 
just find the asus probe utility and only install that. Just because you need to get rid of the 2012 version that is installed.
I suspect you could just uninstall the asus probe utility if you can find a uninstaller for it.






 

Revoker

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Since I reset I think \SystemRoot\SysWow64\drivers\ doesn't exist anymore (or at least I can't find it in my C:\ drive). It was probably a windows automatic driver install as you said. I still have windows auto drivers off and suspect if I turn it back on my problems will continue.

I would like to note that sometimes when I boot my computer will Blackscreen but the cursor is visible and moveable which I find odd, but after a reboot it works fine and its only happened twice now. I did however do the (maybe dumb) thing of installing the ASUS drivers on top of the AMD chipset drivers. I'll be honest I find it weird that the AMD driver is only 192MB but the ASUS one is 1.26GB. It could be that the AMD version is compressed in its .exe while the .zip isn't that compressed, but I was thinking that the ASUS version might have had the probe utility in it while the AMD one doesn't.
 

Revoker

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Thank you two for all the help so far.

I just started getting the BSOD "DRIVER_POWER_STATE_FAILURE" again but now I noticed it only happens from a cold boot (shutting down and turning on hours later) and upon restart everything seems to work fine with no BSOD. I can even restart my computer with no errors too, just not able to do a full shutdown. This all did start happening after a windows 10 update on 12MAY2017 (update history- http://imgur.com/EsZcnuW.jpg). Looking up this error some places say its not ejecting a USB device when shutting down. The things I have attached at all times are my Keyboard/mouse, logitech C920 webcam, and a APC Smart-UPS 1500. I believe the firmware for the UPS is out of date so I will start updating it but is there anything else that is causing this issue?

New minidump files- http://www.mediafire.com/file/gnvljx6f0gu2c1n/Revoker%27s+minidump+BSOD+files+2.zip
 

Froberg

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Jan 9, 2008
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Based on what you wrote I would say it's extremely likely that the UPS is causing your problems.
Try disconnecting it for a while. If it's causing power fluctuations you're up s**t creek my man. :)