[SOLVED] Frequent BSODs, IRQL not less or equal, memory management

[uwuSekki]

Hello everyone, I've been having frequent BSODs on my self-built PC since a few months ago. For some reason I've only decided to consult someone with more knowledge than myself now. At one point the BSODs can get as frequent as 1-2 hours.

My specs are:
CPU: Ryzen 5 1600X
GPU: NVIDIA GTX 1050 Ti
RAM: Corsair Dominator Platinum 16GB
MB: MSI B350M Gaming Pro
PSU: ~500W
HDD: 1x WD Blue 1TB
SSD: 1x 120GB
OS: Windows 10

The bluescreens would get less frequent every time I reinstalled Windows 10 with Media Creation Tool, but then the frequency will build up over the course of 1-3 weeks until it reaches a BSOD per 4-6 hours.

minidump of my most recent BSODs:
https://drive.google.com/open?id=1zw5sVUP1k6YI7NJSF5tF3YDAVKRXvqG9

If you need any more information please feel free to ask.

 

[Colif]

i will get a friend to check dumps

Have you run live update 6 on the motherboard to confirm you have latest drivers?
its in the utility section here - https://www.msi.com/Motherboard/support/B350M-GAMING-PRO#down-driver&Win10 64

Do you have the latest BIOS on motherboard?

What brand PSU is it?

120gb is rather cramped for a win 10 install (we actually wish they would stop selling 120gb ssd) and I would suggest getting a bigger one at some stage. At least you have a hdd as well.

 

[uwuSekki]

i will get a friend to check dumps

Have you run live update 6 on the motherboard to confirm you have latest drivers?
its in the utility section here - https://www.msi.com/Motherboard/support/B350M-GAMING-PRO#down-driver&Win10 64

Do you have the latest BIOS on motherboard?

What brand PSU is it?

120gb is rather cramped for a win 10 install (we actually wish they would stop selling 120gb ssd) and I would suggest getting a bigger one at some stage. At least you have a hdd as well.

Just had another IRQL_NOT_LESS_OR_EQUAL BSOD while playing Killing Floor 2. Also I just finished updating my drivers, if there's any more BSODs I'll let you know.

My PSU is a Corsair GS500.

I'm not sure if my BIOS is up-to-date but I'll flash it anyways.

Well we're all in quarantine so I'm not sure if getting a bigger SSD is possible any time soon.

Thanks!

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://marvelousshoulder.htmlpasta.com/

Spoiler

File information:	040220-7187-01.dmp (Apr 1 2020 - 14:52:37)
Bugcheck:	MEMORY_MANAGEMENT (1A)
Probably caused by:	memory_corruption (Process: steam.exe)
Uptime:	0 Day(s), 7 Hour(s), 22 Min(s), and 59 Sec(s)

File information:	040220-16375-01.dmp (Apr 2 2020 - 09:06:00)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 18 Hour(s), 12 Min(s), and 27 Sec(s)

File information:	032620-11687-01.dmp (Mar 26 2020 - 00:37:14)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: vivaldi.exe)
Uptime:	10 Day(s), 13 Hour(s), 37 Min(s), and 47 Sec(s)

Possible Motherboard page: https://www.msi.com/Motherboard/b350m-gaming-pro.html
There is a BIOS update available for your system. You are using version 2.I and latest stable version is 2.L. There's also a Beta version but we usually don't recommend those unless it pertains directly to the problem you are having. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

just a hunch. combo of 1050 TI and new Nvidia drivers could be cause.

Try running DDU and instead of getting drivers from Nvidia, run windows update and allow windows to find drivers. They are still from Nvidia, just a little older. The new drivers don't seem to like the 10 series cards - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

newer NIC drivers here - https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

 

[uwuSekki]

just a hunch. combo of 1050 TI and new Nvidia drivers could be cause.

Try running DDU and instead of getting drivers from Nvidia, run windows update and allow windows to find drivers. They are still from Nvidia, just a little older. The new drivers don't seem to like the 10 series cards - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

newer NIC drivers here - https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

Did a clean installation of my GPU driver and updated my NIC driver, just got a BSOD again while my PC is idling. I'm at a loss here but I did ran it through WhoCrashed and the error code this time is SYSTEM_SERVICE_EXCEPTION. Here's the newest dump file: https://drive.google.com/open?id=1HYgMu4xpE5j594fu4vklzrnH6jEbyd5U

 

[gardenman]

I ran the dump file through the debugger and got the following information: https://leftoveremperortamarin.htmlpasta.com/

File information:	040320-6984-01.dmp (Apr 2 2020 - 23:48:10)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: svchost.exe)
Uptime:	0 Day(s), 6 Hour(s), 48 Min(s), and 08 Sec(s)

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

Try updating BIOS to version 2.L as mentioned above

this shows how to do it -

last error mentioned Superfetch.

The main purpose of the feature is to speed up application load times for those running hard drives—especially older ones. Those running a solid state drive (SSD) will not see much improvement from the feature, since by default SuperFetch does not load applications into memory if an SSD is detected on your system. However, the service is active by default. If you run a mixed drive system—like using a larger hard drive for storage purposes while the OS runs on an SSD—it will be able to improve the performance of any applications running from that drive withoutinterfering with SSD operation.

https://www.pcgamer.com/au/what-is-windows-service-host-superfetch-and-how-do-you-fix-it/

not saying to disable it, just showing what it is.

looking back at other BSOD, it could be the errors caused by a storage device

try running this on both drives, run any scans you can in the disk tab - https://www.hdsentinel.com/hard_disk_sentinel_trial.php

its also possible cause is ram
Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.

 

[uwuSekki]

Try updating BIOS to version 2.L as mentioned above

this shows how to do it -

last error mentioned Superfetch.

https://www.pcgamer.com/au/what-is-windows-service-host-superfetch-and-how-do-you-fix-it/

not saying to disable it, just showing what it is.

looking back at other BSOD, it could be the errors caused by a storage device

try running this on both drives, run any scans you can in the disk tab - https://www.hdsentinel.com/hard_disk_sentinel_trial.php

its also possible cause is ram
Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.

After flashing my my BIOS to version 2.L I've had no problems for the past few days. Thanks a lot.