Question Full Disk with no files

Sep 20, 2019
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Hello,
I've spent the past few hours trying to recover files from a disk. I've downloaded a bunch of apps and made it to show hidden files. I'm lost. Computers are a little out of my realm since I work on vehicles for a living but any advice is greatly appreciated! Also, the files were fine until I took my external hard drive from work to home. It worked fine at home but then acted weird back at work (said there was files to burn which were files i burnt to it 2 weeks ago..) and now doesn't work at home either... It shows that the disk is half full but when i go to open it there is nothing. Thank you
 
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Sep 20, 2019
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Give us the whole backstory on this, as well as the full parts list.
Also, a screencap of your current Disk Management window, showing this drive.
Hi USAFRet,

External hard drive is an HPGP70N. It's for my CD when I click on it to view files, everything is blank. I even tried it on my ASUS laptop and no change.

 
Sep 20, 2019
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Oh, its a DVD, not an actual hard drive.

Might be just a faulty disc.
Hopefully that is not the only location for those files?
Yep, it's a disc. I have a backup but it's over a week old. I don't understand this since it says there data on the disk but it isn't there when I open it. Somehow there's a file there now that says "System Volume Information"
 

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