GA-P55-UD3R Random Reboots

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.
Toggle sidebar Toggle sidebar
T

timby_65

Distinguished
Nov 18, 2009
22
0
18,510
I recently built a new system with a GA-P55-UD3 motherboard and am getting random reboots (around 20 so far?). I've tried a number of things and have had no luck resolving this issue. I am in urgent need of help, as this is a work computer and I need to get back to work!

I've been trying to find a pattern, but nothing concrete. Here's what I have so far:
- Has only rebooted while in windows.
- Once rebooting starts, it happens more and more frequently (to the point where I don't even get to the login screen). Leaving the computer off for a while seems to reduce the frequency of reboots.
- It has happened twice while using Virtual PC.

Here are my current specs:
GA-P55-UD3R rev. 1.0
Intel i7-860
4x2GB OCZ3G1600LV4GK
Corsair VX550W
Radeon HD 4350
Western Digital 1TB
Windows 7 64-bit

Here's what I've tried to do so far:
- I originally bought the machine with 2x2GB Corsair CMX4GX3M2A1600C9.
- Installed Windows 7 64-bit. It rebooted a few times. During one boot up, it found errors on disk and fixed them. I could not get to the login screen after this.
- Updated BIOS to F3 and loaded optimized defaults. Didn't help.
- Reinstalled Windows 7 64-bit and all drivers (no Catalyst, though). Ran it on and off during the weekend at home. Ran Prime95 for 15 minutes with no issues. Watch an HD video with no issues.
- Brought it in to work on Monday. It worked until about noon, when it rebooted while in Google Chrome. Rebooted at 4:35 while not being used (I left at 4:30).
- Tuesday I was using it for a couple of hours. It rebooted while in Virutal PC. About 5 minutes later it rebooted while browsing in Google Chrome. Tried fail-safe, did not help. Tried adjusting RAM voltage to 1.64 (1.65 was not listed?). Didn't help. Could not get to login screen at this point. Left it for 10 minutes and tried again, but still couldn't get to the login screen. Left it for an hour and used it for 5 minutes and it rebooted. Left it for a little while longer and it didn't reboot for the rest of the day.
- Exchanged RAM for supported OCZ model. Installed 4 GB. Loaded Optimized defaults. Change voltage to 1.64. Ran a video in a loop for an hour, no problems. Ran the Windows 7 memory diagnostics in highest setting (2 passes). Ran from about 8pm until about 2:30am. It didn't find any problems. Booted up into windows autoamtically and ran until about 7am until I shut it off.
- It worked today from about 9am until 2:00pm or so with lots of usage. Rebooted while in Virtual PC.
- I found there was a new video card driver released yesterday. I installed it.
- I've checked the temperature a number of times, but it is always under 40c for both CPU and MB (something like 39c and 34c). It doesn't seem to fluctuate much.

I noticed after installing the supported OCR RAM, it listed in BIOS as 7-7-7-16 at 1066MHz instead of 8-8-8-24 at 1600MHz. I just ran Speccy and it's showing 7-7-7-19 at 533MHz(???). I'm not sure how to set this to 8-8-8-24 at 1600MHz.

Any help would be greatly appreciated.
 
Sort by date Sort by votes
What version BIOS are you running? What is the version # of your AMD drivers? What OS are you running? What's your PSU? Have you run memtest86+ on your RAM?
timby_65's issue went away when he replaced the RAM. Can you test with another set of RAM?
 
Upvote 0 Downvote


I spent quite a bit of time on this issue. Based on my experience and other reviews I've read, this motherboard appears to have compatibility issues with many RAM models (at least when using the default settings). I'd try to update to the latest firmware first to see if the issue has been resolved. If you do this, just make sure you don't do it in Windows! Search the threads here and you'll find out why.

If this does't help, I wouldn't even bother with MemTest86+ with this motherboard / RAM combination. I ran this for hours and no issues were raised. I ran other memory tests, Prime95, etc., and nothing reported errors or even warnings.

You might be able to resolve the issue by changing the default settings for the RAM, but I wouldn't know to what.

Switching to GSkill Ripjaws F3-12800CL8D-4GBRM has resolved the issue for me. If you can exchange the RAM for this model (like I was able to), then I recommend doing so.

BTW, I have been using the Radeon HD 4350 card for at least a week now, and there have been no issues. This issue was definitely related to the RAM.
 
Upvote 0 Downvote
I've put my PC through a full course of tests. I'm running the last F3 bios to be put out, i see they have F4 out now. I got another thread on this in windows 7, just found this one and it was so similar i couldn't help but comment.


CPU: Core i5 750 2.66GHz (Not OC, Temps max out at 55C under 100% load)

Mobo: Gigabyte P55-UD3R (flashed to the latest F3 bios)

RAM: 4GB (2x2) OCZ Gold, DDR3 1600MHz, Dual Channel, 1.65V (Ran Memtest x86 for 15 passes and it found nothing)

Gfx: Radeon HD 3870 (carryover from old comp, GPU temp Seems to cap between 70-75C)

Psu: OCZ 600W StealthXStream (carryover from old comp)

OS: Win 7 Home Premium x64

It'll be a while before i can even look at another set of ram to try out. It's a small miracle i was able to scrape together enough cash to upgrade this year as it is.


Here's the bluescreens. Not all of them, a few times it froze up before it could make the dump.
 
Upvote 0 Downvote


Your dump looks different than mine. Up until the last day, I didn't even get dumps...it just restarted. The issue might not be the exact same. It's too bad you can't get your hands on other RAM just to try it out. I can't think of anything else to try...you'll have to rely on the experts here for help.
 
Upvote 0 Downvote
i went in set it at 8-8-8-24. and it's running on the default setting of 1066Mhz.
I saw no option for 1600, even though gigabyte said the board supported it.

Voltage is 1.64, there is no 1.65 option, 1.64 or 1.66 is as close as i can get
 
Upvote 0 Downvote
EXT64 is right. But just to add some detail for others reading this, with an i7 860 or i7 870 CPU (presumably any future i7 1156 CPU), you can select a 12x multiplier. In that way, at stock bclk of 133 you can hit 1600 MHz with the RAM (133 x 12 = 1600 ). With the i5 750 the max multiplier available is 10 allowing you to hit 1333MHz.
 
Upvote 0 Downvote
Hello. I was referred to this forum by a friend of mine who’s been investigating my particular issues that sound somewhat like many of those described here. First of all, my PC particulars are as follows:

CPU: Intel Core i5-750
RAM: PNY 2GB DDR3
Video Card: Gainward PCI-E nVidia 9600GT 1GB
Motherboard: Gigabyte GA-P55-UD3R 1156pin Revision 1.0
PSU: Thermaltake LitePower 600W
HD: Seagate 160GB

This was a replacement system after my old nVidia 7600GT card failed and I discovered the only way to go was upgrading the system. I should add here I’ve left an old CD and DVD burner in the case as I’ve forgotten where the case dust covers are.

So, late last month I paid what I thought was a reputable PC business to put together the system for me (I still had my old copy of XP installed on the hard drive).

From that point on, I’ve had nothing but issues. The primary one that started from the very next day when I got back the system was the sudden ‘stalling’ of the system where I noticed my USB mouse and keyboard lights go off and my ADSL modem stall, particularly if I were playing an MMO or using something that might involve video processing such as Windows Movie Maker. The secondary fault seemed just limited to my online gaming, where the game would either load then stall with a screeching fax-like sound. Both of these events necessitated (and still do) a manual reboot of the system.

The initial culprit was suspected to be the hard drive and the software accumulated on it before the new hardware was installed. I systematically wiped the drive and reinstalled XP, found and installed the most up to date video and audio drivers and things seemed to be fine for all of about twelve hours, when in the midst of downloading Adobe Reader of all things, the machine stalled.

I returned the machine to the store for them to find a possible fault. They ran a BurnIn test for 44 hours and another program called 3DMark 06. They found no errors beyond an apparent stall where they then replaced the video card. I took the machine back home…only to find the error occurring again the same day.

Since then, I’ve updated the BIOS through @BIOS, which apparently is not recommended (and being not a very experienced person with PC maintenance, I’m unsure of how to flash the BIOS in the BIOS), and encountered two BSOD’s. The first mentions a page fault in a non-page area, and the second, which occurred today, mentions a driver corrupted in the MM_POOL. I have downloaded the memory testing program and will post results of it. I have also had to repair one game’s graphics programs which were found to be corrupted, and I suspect the many stalls and manual reboots may be corrupting sectors on the hard drive as well. I am prepared to replace the drive if necessary.

The recent mentions here of the RAM being the culprit to me sound like a very likely scenario, but I would like to be one hundred percent certain before proceeding. I will definitely work on reconnecting all the major power points and monitoring the system, but I do feel something is mechanically wrong. Any help would be greatly appreciated.

EDIT: Some recent searches have revealed the following. 1) There is apparently a BIOS update (up to F4) that partially address this issue and 2)A manual adjustment of the voltage going to the RAM apparently also helps this issue, bringing it down from 1333MhZ to 1066. I'm not familiar enough with these kinds of things to know if this correct, but it is certainly -sounding- like it'd be exactly the thing that would be the problem.
 
Upvote 0 Downvote
Did they give you the manual to the motherboard? It should walk you through flashing the BIOS in the BIOS and at least show you some screenshots of the BIOS ram settings. If you don't have it, you can download it off of Gigabyte's Website.
 
Upvote 0 Downvote
Hi all,

I've just spent a day fixing this issue on a newly built core i7-860 / GA-P55A-UD3R / 4G G.Skill DDR3 2000 Trident system, running Win 7 64.

I, too, at first thought that it may have been a memory timing issue, but could run memtest86+ forever with no issues.

I updated the BIOS to f5, same behaviour.

bilbat has the correct solution in his post above - the problem appears to be related to one or more of the: CPU EIST function / C1E / C3/6/7 / turbo boost support.

It seems that for some systems, just disabling EIST is enough to prevent the problem. Unfortunately in my case, I had to disable all 4, including turbo boost, which I'm not particularly happy about.

However the system is now completely stable.

Here are a couple of links to other forum threads:

http://forums.tweaktown.com/f69/ga-p55-ud3-i5-750-windows-7-x64-rtm-very-unstable-34410/#post319997

http://communities.intel.com/thread/6900


 
Upvote 0 Downvote
Hi, i was reading about the problems that you guys had, and i must say they are exactly as mine :).
My specs are:

Processor: i5 750
MoBo: Gigabyte P55-UD3R
RAM: TeamGroup Team Xtreem 4GB DDR3 1600MHz CL7
Video: 8600 GT Gainward
PSU: Gigabyte Superb 550P
HD: WD 320Gb

After i bought the components, and installed them i tried to install Win 7, after installing i started getting random blue screens like: MEMORY_MANAGEMENT , PFN_LIST_CORRUPT and the system rebooted. This happened a lot in the morning, when the system was cold. I did some test like BurnIn Test, Futuremark Benchmark and Memtest with no errors. I figure out that my problem was the RAM, so i did some manual setting in bios to it like raising the voltages and letting it stay at 1333 MHz. But this didn't solve the problem so i did a new Memtest, this one found over 2 500 000 errors. I did the test separate on each stick of memory and found that one of them had all the errors. I left in just the good stick of memory and started windows, the system was stable and i had no errors for one day. Now the memory is back at the sealer for warranty. I just hope when i get it back to not get the same errors again, or any errors at all. If i'll have the same problem again i'll try what you guys tried and get back to you with the results.
 
Upvote 0 Downvote
Hi!
This is so strange... after many BSODs mostly with the "MEMORY_MANAGEMENT" error and many changes on the BIOS and 3 Windows fresh installations, I realized that if I don't close the case, my PC works well.

My PC
Processor: i5 750
MoBo: Gigabyte P55-UD3R
RAM: 4GBRMGSKILL PC12800 4GB RIPJAWS CL7 DDR3-F3-12800CL7D-4GBRM
Video: Gigabyte GV-N250ZL-1GI
PSU: CORSAIR HX650W MODULAR
HD: HDD WESTERN DIGITAL 1TB 7200RPM 64Mb SATA2 GREEN EDITION 3.5" - WD10EARS
Case: NOX LIVE 2
 
Upvote 0 Downvote
Yes I did that.
No errors found...

🙁
By the way... BSOD with just one stick...

Today I'll try to talk with the seller, to change this sticks with this ones (from the Gigabyte compatibility list):
GSKILL PC12800 4GB NQ CL9 (2x2GB) DDR3
[F3-12800CL9D-4GBNQ]

Thanx mate
 
Upvote 0 Downvote
Yes I have the last bios: F6 (28/01/2010).
I tried two configurations, the automatic (I think it was 9-9-9-24 1.5v)
and then I tried manually put them in profile1 (7-8-7-24 1.6v)

I spoke with the seller and I'll sent them today for exchange with this ones:

GSKILL PC3-12800 4GB Trident CL8 (2x2GB) DDR3
[F3-12800CL8D-4GBTD]

Best regards.
 
Upvote 0 Downvote
Well, it's been over two months since I thought I had resolved the problems. I haven't had any more random reboots, but over the past few weeks I have noticed some system stability issues (with no major system or driver changes).

Occasionally the system will slow down to a crawl (almost as if it were frozen). The mouse continues to work, but all applications will appear to be frozen and will only work for a second or two every minute or two (e.g. I try to scroll in google Chrome, it freezes, then 1 to 2 minutes later it scrolls, then freezes again for a minute or two, etc.). The hover state for icons on the desktop work until I click on one or on the desktop, at which point the desktop will be frozen. The same applies for the start menu. I can switch between running programs (Alt+Tab), but it is very slow. I have run the task manager a number of times when this happen (it takes a couple of minutes to start), and nothing is using much CPU.

I tried disabling my antivirus app, but there was little or no improvement.

Restarting the machine does not appear to help. Logging off takes 5 to 10 minutes. Once it took 30 minutes to go from the bios splash screen to the windows login screen. Even the "windows is starting" animation is not smooth and appears to freeze a little. Based on this, it does not appear to be driver related. One night I shutdown the computer after having this problem. I started it up the next day and it still had the problem. Therefore, it does not appear to be an overheating issue. Sometimes it will go back to normal after 20 to 30 minutes. It usually happens after the computer has been on for a number of hours, but not always.

I took a look at this tread and found the advice about disabling the 4 advanced CPU settings. I changed these settings while the computer was acting up and have not been able to reproduce the issue since. It appears that it helped. I haven't had much time to test, though, so I will try post an update in about a week.
 
Upvote 0 Downvote
I took a look at this tread and found the advice about disabling the 4 advanced CPU settings. I changed these settings while the computer was acting up and have not been able to reproduce the issue since. It appears that it helped. I haven't had much time to test, though, so I will try post an update in about a week.
Click to expand...

Looks like I spoke too soon. The computer froze again today after being on for about 20 minutes. I'm not sure if this issue is related to my original or not. Any ideas / suggestions?
 
Upvote 0 Downvote
Just did an update to my desktop PC and getting completely random crashes.

GA-P55-UD3
G.Skill Ripjaws F3-10666 4GBDDR3
Intel Core i5 750

I'm trying everything too... will let you guys know if I make any progress.
🙁
 
Upvote 0 Downvote
My computer is working very well now with the GSKILL PC3-12800 4GB Trident CL8 (2x2GB) DDR3 [F3-12800CL8D-4GBTD].
Even with over-clocking without any special cooler the stability is 100%.
Thank you all mates.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom