- Jan 21, 2015
- 7
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- 18,510
So I recently upgraded my PC from Windows 10 to Windows 11 after putting it off until close to the cutoff of support for 10. Bluetooth appears to have been borked ever since then at least as regards my two sets of earbuds.
When I open the case for the buds, they do connect. There is, however, a delay of about 15 seconds or so before it reads that the mic has connected and it basically never automatically connects audio...and that's if I'm lucky because, to complicate matters, sometimes the buds go into a cycle of connecting and disconnecting over and over again, never having the time to even connect the mic.
My workaround for this has been disconnecting the buds via the "Devices" menu under "Bluetooth & devices" in windows "Settings" and then reconnecting again. It is only this second connection that reliably gives me both mic and audio connection. No idea at all why it refuses to do so the first time around.
Worse, this workaround comes with its own complication as, more often than not, Windows refuses to disconnect until I put the buds back in the case and close it. What ensues is a bit like a game of earbuds roulette, opening the case and hoping that, this time, it will let me successfully disconnect the buds just so that I can reconnect and finally get both mic, and audio.
Things I've tried to fix this:
Things I've noticed that are different since the upgrade:
The buds behave normally with every other device I typically use with them so I'm, like, 90% sure the problem isn't with the them.
When I open the case for the buds, they do connect. There is, however, a delay of about 15 seconds or so before it reads that the mic has connected and it basically never automatically connects audio...and that's if I'm lucky because, to complicate matters, sometimes the buds go into a cycle of connecting and disconnecting over and over again, never having the time to even connect the mic.
My workaround for this has been disconnecting the buds via the "Devices" menu under "Bluetooth & devices" in windows "Settings" and then reconnecting again. It is only this second connection that reliably gives me both mic and audio connection. No idea at all why it refuses to do so the first time around.
Worse, this workaround comes with its own complication as, more often than not, Windows refuses to disconnect until I put the buds back in the case and close it. What ensues is a bit like a game of earbuds roulette, opening the case and hoping that, this time, it will let me successfully disconnect the buds just so that I can reconnect and finally get both mic, and audio.
Things I've tried to fix this:
- Updating drivers for bluetooth and earbuds (all drivers up to date)
- Un-pairing and then re-pairing the both sets of buds.
- Uninstalling the buds under "Device Manager > DESKTOP-[XXXXXXX] > Bluetooth" (both before and after unpairing -- no idea if that makes any difference...either way, the uninstalled buds, even when no longer connected or paired have a way of showing up again in the Bluetooth list without any help from me)
- Attempting to reset Bluetooth entirely by uninstalling "Intel(R) Wireless Bluetooth(R)" from that same location and then resetting the PC
- Attempted to use the Buds app to alter settings on the earbuds.
- App recognized standard Buds2 and allowed me to perform a software update and reset the buds entirely
- None of this had any effect upon the issue at hand.
- App completely failed to detect Buds2 Pros even when I managed to get them connected on mic and audio.
- App recognized standard Buds2 and allowed me to perform a software update and reset the buds entirely
Things I've noticed that are different since the upgrade:
- In Windows 10, both sets of buds had the typical two options for connection, Hands-Free, and Stereo. Those seem to have disappeared in Windows 11
- I've double checked this by going into "System > Sound > Advanced > More sound settings" and seen that, where there used to be two entries for each set of buds (one being the hands-free entry), there is now only one for each.
- Unpairing and re-pairing the Buds2 Pros now comes with an added step of Windows informing me it has found the other earbud (seems logical enough but makes me wonder why I don't see this with the standard Buds2)
- Icons in "Bluetooth & devices > Devices" are different:
- Buds2 have a headset icon
- Buds2 Pros have earbuds icon
The buds behave normally with every other device I typically use with them so I'm, like, 90% sure the problem isn't with the them.
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