Question Game Not Launching - No Error Message

[Bleher89]

Hello Everyone,

I recently got a CyberPowerPC Gamer Master Gaming PC - Black (AMD Ryzen 7 8700F/16GB RAM/2TB SSD/NVIDIA RTX 4060/Win11) and I'm having issues with it running one of my games. When I try to open it (I've tried the EA Launcher, the Origin Launcher, and even a torrent) I get a "Preparing Game" indication, the screen goes black, and then crashes back to either the launcher or just the desktop.

I've checked both the Event Viewer and the Reliability Monitor, but it seems the system doesn't even register a crash. I've also tried to run the game on every compatibility setting to no avail. The game is from 2008, and didn't have high requirements even then. Other games from around that time work fine.

Any ideas?

 

[JohnBonhamsGhost]

if you're only having issue with a single game out of multiple,
then it is the game and not the system causing the issue(s).

make sure to verify game integrity through whatever provider you've purchased it from.
also make sure to install any available redistributables from any available game folder, usually included in "Redist" or "common redist".

 

[Bleher89]

if you're only having issue with a single game out of multiple,
then it is the game and not the system causing the issue(s).

make sure to verify game integrity through whatever provider you've purchased it from.
also make sure to install any available redistributables from any available game folder, usually included in "Redist" or "common redist".

The game seems to verify fine.

I've found the Redist folder which has a VDF File titled "installscript". The default program to open it seems to be Notepad, which also opens the ReadMe.txt for the game. Do I copy and paste the text from "installscript" there?

 

[JohnBonhamsGhost]

found the Redist folder which has a VDF File titled "installscript"

but no redistributables to install?

this would be installation packages for codecs, vc++, directx, etc..?

 

[Bleher89]

but no redistributables to install?

this would be installation packages for codecs, vc++, directx, etc..?

I installed the DXSETUP file, and I'm not really sure what to do now. The game still doesn't launch.

 

[stonecarver]

I'm having issues with it running one of my games. When I try to open it (I've tried the EA Launcher, the Origin Launcher, and even a torrent) I get a "Preparing Game" indication, the screen goes black, and then crashes back to either the launcher or just the desktop.

Can you list the name of the game. That would help if one of us that has been there done that to fix the game.

 

[Bleher89]

Can you list the name of the game. That would help if one of us that has been there done that to fix the game.

It's the pc version of MySims.

 

[stonecarver]

https://learn.microsoft.com/en-us/c...st-microsoft-visual-c-redistributable-version

Here are the

Microsoft Visual C++ Redistributable​

Download both 64 bit and the 32 bit.

Install the 64 bit first. Restart than do the 32 bit restart and see if the game now plays.

Also when your starting the game right click on the .exe for the game and run as Administrator.

 

[Bleher89]

https://learn.microsoft.com/en-us/c...st-microsoft-visual-c-redistributable-version

Here are the

Microsoft Visual C++ Redistributable​

Download both 64 bit and the 32 bit.

Install the 64 bit first. Restart than do the 32 bit restart and see if the game now plays.

Also when your starting the game right click on the .exe for the game and run as Administrator.

I'm not seeing an option for a 32 bit.

 

[stonecarver]

https://www.amazon.com/MySims-PC/dp/B001DDBCPK?th=1

The only place I found it that yes it does say for PC.

Also use windows capability tool to choose the game to run on xp SP-3. Right click the .exe for the game and there should be the combability tool. Choose the program worked on older OS and go from there.

Also the 32 bit download is the x86 link.