Question Games are crashing to desktop or giving driver errors ?

HarleeH

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May 31, 2015
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18,510
BUILD -

MOBO: ASRock B760M PRO RS LGA 1700 Intel B760 SATA 6Gb/s Micro ATX Motherboard

CPU: Intel Core i7-14700K

GPU: MSI Ventus GeForce RTX 4080 16GB GDDR6X PCI Express 4.0 Video Card RTX 4080 16GB VENTUS 3X OC

RAM: Team Group T-CREATE EXPERT 32GB (2 x 16GB) 288-Pin PC RAM DDR5 6000 (PC5 48000)

STORAGE: Team Group T-FORCE CARDEA ZERO Z440 M.2 2280 2TB PCIe

PSU: Corsair RM1000x Shift Fully Modular ATX Power Supply

Good evening everyone,

I built my PC back in Nov. with everything working fine. But in the past month and a half or so I've noticed that games have been closing to desktop with no error messages. I'm not a big computer person and not sure if I have some kind of overclock setting enabled so I thought I'd ask here for any insight.

Recently the crashes to desktop have become a lot more frequent and happen with pretty much every game I play, Overwatch 2, Black Desert Online, FFXIV, Classic WoW.

Also getting "STATUS_ACCESS_VIOLATION" error when watching videos on Google Chrome.

It wasn't until very recently that I've began to receive error messages when the games crash.

Imgur album of crashes and HWinfo
View: https://imgur.com/a/PozHeKX
 
Last edited:

HarleeH

Distinguished
May 31, 2015
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18,510
More information

I have:
  • Run Memtest86 with 4 passes and 0 errors
  • DDU uninstall of my Nvidia drivers and reinstalled current ones
  • Upgraded to Win11 with current updates
  • Flashed BIOS to most recent version
  • Ran Intel Diagnostic Tool with no errors and passing
  • Ran Prime95 with Worker #3 failing almost immediately twice in a row, but the third time it did not fail instantly but I have not let it completely run yet

Task manager also seems to show CPU speeds of 3 - 5.4 GHz when playing Classic WoW, but again I'm not sure what's normal.

CPU temps seem to never break 100c.

I've tried to look in Event Viewer to find timestamps that correlate with crashes but it seems to be inconsistent with an array of different error messages given.

Event 37 kernel power errors

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The speed of processor 26 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 86400 seconds since the last report.

////////////////

Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0x00000000

Fault offset: 0x0000000000000000

Faulting process id: 0x34f0

Faulting application start time: 0x01da66f80e8eac52

Faulting application path: bad_module_info

Faulting module path: unknown

Report Id: 682f999e-765b-404f-9070-e0527063e461

Faulting package full name:

Faulting package-relative application ID:

///////////

Fault bucket 2215223153577691636, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: BlackDesert64.exe

P2: 0.0.0.0

P3: 00000000

P4: StackHash_0000

P5: 0.0.0.0

P6: 00000000

P7: 00000000

P8: PCH_84

P9:

P10:



Attached files:

\\?\C:\Users\harle\AppData\Local\Temp\WER.8d782fc1-5594-499e-ab23-a664d876c116.tmp.WERDataCollectionStatus.txt

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.dd7a3301-d054-48cc-8860-38f22ca92df2.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.04c4355f-bb74-403c-9eb8-af604310d557.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.675a9ee9-e28d-474f-bc48-4d072b5193d8.tmp.txt

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.24939e5f-26b2-4ad9-b0b9-4a89241b1c9f.tmp.xml



These files may be available here:

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_BlackDesert64.ex_9c3095fbf68c282254e3eceaa21f6b4a89df430_be990b8e_6214bddd-f37f-4208-929b-69ac7898795d



Analysis symbol:

Rechecking for solution: 0

Report Id: 87e9bbb2-da1e-4a5e-8862-9f6143365833

Report Status: 268435456

Hashed bucket: dad58b61e3b8f6b8cebe0db8af3809f4

Cab Guid: 0

Event ID: 1001

/////////////////

Any help of direction would be greatly appreciated!
 
Mar 1, 2024
5
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10
Is there a setting in your BIOS that is called "SVID Behavior?" Change that setting to Intel Failsafe and see if you are still having issues.