- Mar 20, 2023
- 3
- 0
- 10
Hi everyone,
I built a PC for the first time this year, but have noticed that I've had a lot of trouble with getting many different games to run, and I'm not sure why.
Quite a lot of games will either launch and then immediately freeze, crashing if I click the mouse (such as Total War: Warhammer III, Colony Survival and Monument Valley II) , or, in the case of Overwatch 2 and Elden Ring, give me a black screen which sometimes has the cursor visible. In all of these cases, the game proves difficult to close, as even if I do successfully close the app, Steam/Battle.net thinks it's still open, and if I try to use Task Manager to shut them down I find that that freezes immediately as well. It's particularly odd, as Monument Valley works just fine, but Monument Valley II, with identical hardware requirements listed on Steam, freezes on startup without fail. Similarly, I can run Horizon Zero Dawn on maximum graphics completely fine, but games with much lower system requirements don't work.
I've tried a variety of things to try to fix this, though I won't preclude that I have missed something obvious. So far, I've tried uninstalling/reinstalling the game, updating drivers on the SSD and graphics card, updating Windows, overclocking both CPU and GPU in case it was a hardware issue (though it shouldn't be), checking cable connections, updating the BIOS, checking the antivirus to make sure it isn't blocking anything, booting the PC with all startup applications disabled and running the program as administrator. DirectX seems to be up to date, and I've verified the integrity of game files and the files in my whole computer. Nothing has made any difference at all, and I can't figure out what to try next, as my Google searches haven't turned up anything else that seems sensible to try. I also doubt it's a temperature issue, as my temperatures have rarely exceeded 50°C even under the highest load I've put this PC under.
Finally, here are the specs that I'm running:
Windows 11 Pro 64 bit
MB: Gigabyte Z790 Gaming X AX
CPU: Intel i5-13600k
GPU: XFX Speedster SWFT 319 AMD Radeon 6800
PSU: NZXT C850 Gold
SSD: Samsung SSD 980
RAM: Corsair Vengeance DDR5 16GB 5200MHz x2
Everything was bought new, so should have only been used for a couple of months.
Please let me know if you need any more information, and I'll do what I can to provide it.
Thanks in advance! Hopefully this is a simple task to troubleshoot for someone with much more PC experience than me.
I built a PC for the first time this year, but have noticed that I've had a lot of trouble with getting many different games to run, and I'm not sure why.
Quite a lot of games will either launch and then immediately freeze, crashing if I click the mouse (such as Total War: Warhammer III, Colony Survival and Monument Valley II) , or, in the case of Overwatch 2 and Elden Ring, give me a black screen which sometimes has the cursor visible. In all of these cases, the game proves difficult to close, as even if I do successfully close the app, Steam/Battle.net thinks it's still open, and if I try to use Task Manager to shut them down I find that that freezes immediately as well. It's particularly odd, as Monument Valley works just fine, but Monument Valley II, with identical hardware requirements listed on Steam, freezes on startup without fail. Similarly, I can run Horizon Zero Dawn on maximum graphics completely fine, but games with much lower system requirements don't work.
I've tried a variety of things to try to fix this, though I won't preclude that I have missed something obvious. So far, I've tried uninstalling/reinstalling the game, updating drivers on the SSD and graphics card, updating Windows, overclocking both CPU and GPU in case it was a hardware issue (though it shouldn't be), checking cable connections, updating the BIOS, checking the antivirus to make sure it isn't blocking anything, booting the PC with all startup applications disabled and running the program as administrator. DirectX seems to be up to date, and I've verified the integrity of game files and the files in my whole computer. Nothing has made any difference at all, and I can't figure out what to try next, as my Google searches haven't turned up anything else that seems sensible to try. I also doubt it's a temperature issue, as my temperatures have rarely exceeded 50°C even under the highest load I've put this PC under.
Finally, here are the specs that I'm running:
Windows 11 Pro 64 bit
MB: Gigabyte Z790 Gaming X AX
CPU: Intel i5-13600k
GPU: XFX Speedster SWFT 319 AMD Radeon 6800
PSU: NZXT C850 Gold
SSD: Samsung SSD 980
RAM: Corsair Vengeance DDR5 16GB 5200MHz x2
Everything was bought new, so should have only been used for a couple of months.
Please let me know if you need any more information, and I'll do what I can to provide it.
Thanks in advance! Hopefully this is a simple task to troubleshoot for someone with much more PC experience than me.
Facebook
Twitter
Instagram