Question Games randomly crashing without performance issues and with okay temperature

[Koppo]

Hi, for the last few days my games have been shutting down on their own - it started with apex. About every 15 minutes it shuts down. I tried downloading COD warzone to see if it happens too and again it crashes.

Apex throws : Engine Error 0X887A0006 - DXGI_ERROR_DEVICE_HUNG
COD warzone :

https://imgur.com/a/fljTYbq

View: https://imgur.com/a/fljTYbq


System spec
GPU : ASUS DUAL GeForce RTX 4070 O12GB
CPU : AMD Ryzen 7 7800X3D
PSU : Seasonic Focus GX 750 Gold
SSD : Kingston KC3000 1TB SSD
Mobo: MSI MAG B650 TOMAHAWK WIFI
RAM: G.SKILL 32GB KIT DDR5 6000MHz CL30 Trident Z5 NEO AMD EXPO

What I tried so far :
Reinstall GPU driver
Change settings
Reinstall the game
Change power options
Checked the firewall
Temperatures are OK - cpu max 70 and card max 68
PC is a week after reinstalling to factory settings
Remove and scan the ramps
Run as administrator
Turn off other programs and overlays

Benchmark results :
https://www.3dmark.com/3dm/134079360? - 3dmark
Cinnebench -17615 multithread
https://www.userbenchmark.com/UserRun/70319403 - userbenchmark

Every time it crashed even with all benchmarks the temperatures were ok. Cpu max 75 and card max 66 degrees.

Computer was last reinstalled 10 days ago.

I had a problem in CS2 that the game was tearing horribly but not shutting down.
Do you know what component could be the problem? or what else should I try, thank you

 

[Lutfij]

Welcome to the forums, newcomer!


BIOS Date 20230810
https://www.msi.com/Motherboard/MAG-B650-TOMAHAWK-WIFI/support
You have BIOS updates pending.

Driver: 576.52
Go into BIOS and disable the iGPU. Following that, use DDU to remove all GPU drivers(Intel, AMD and Nvidia) in Safe Mode, then manually install driver version 566.36 sourced from Nvidia's support site in an elevated command, i.e, Right click installer>Run as Administrator.

Computer was last reinstalled 10 days ago.
Where did you source the installer for your OS?

 

[Koppo]

Welcome to the forums, newcomer!


BIOS Date 20230810
https://www.msi.com/Motherboard/MAG-B650-TOMAHAWK-WIFI/support
You have BIOS updates pending.

Driver: 576.52
Go into BIOS and disable the iGPU. Following that, use DDU to remove all GPU drivers(Intel, AMD and Nvidia) in Safe Mode, then manually install driver version 566.36 sourced from Nvidia's support site in an elevated command, i.e, Right click installer>Run as Administrator.

Computer was last reinstalled 10 days ago.
Where did you source the installer for your OS?

Will do and let you know. The OS was installed from computer, not from cloud

 

[Koppo]

Welcome to the forums, newcomer!


BIOS Date 20230810
https://www.msi.com/Motherboard/MAG-B650-TOMAHAWK-WIFI/support
You have BIOS updates pending.

Driver: 576.52
Go into BIOS and disable the iGPU. Following that, use DDU to remove all GPU drivers(Intel, AMD and Nvidia) in Safe Mode, then manually install driver version 566.36 sourced from Nvidia's support site in an elevated command, i.e, Right click installer>Run as Administrator.

Computer was last reinstalled 10 days ago.
Where did you source the installer for your OS?

Bios update iself didnt help. But reinstalling the driver to 566.36 seems working. Also it could be thati reclocked my RAMS to 4800MHz but now i played for hour without crash.. What should i do now? For example if new drivers for nvidia are out should i download them or not. what was the issue so it wont happen again?