Question Games & software crash randomly taken computer to shop many times but despite fixing what appears to be a different issue every time its still broken

Aug 1, 2021
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Hi everyone,

A while back I experienced an issue with my computer where after replacing most of the components in it, the screen would go black and the computer would switch off and restart once I opened some games or software (no pattern with what games or software could be small games or big games) and sometimes I would have no issue and the same games that crashed it earlier would run fine for hours. I took the computer to a computer repair shop as I had ran out of ideas as to what the issue could be and turns out I had a dodgy motherboard (I think that is what the issue was but this was a year and a half ago now) (I already knew it was dodgy but it had been dodgy for years on the previous rig but now it was a problem) so the motherboard was replaced and while I was at it I installed an SSD and new ram (16 gig). The computer worked fine for a while then started having issues again. After taking it to the shop multiple times in the last year having things replaced with different issues one of which being computer freezing up and being unresponsive and the audio buzzing when it did this, the only fix was restarting it, in the end the new SSD was replaced and it fixed this for a while. I have now ran into another issue and I can't work out what might be broken, the issue is similar to my previous issues where when I open a game sometimes it may just crash out of no where there is no rhyme or reason for this other than it does not happen with things that arnt games although the only software I run other than games is: steam, spotify, discord, voicemod, firefox and a few things in the background. Sometimes I might open Microsoft flight simulator 2020 on high settings and have no issue for a few hours only to have it crash when I open city skylines. I have noticed that having spotify open makes the chance of a crash more likely. I have used windows memory diagnostic and had no issue, I have used prime95 and stressed my cpu and had no issue, I am pretty sure that the computer shop may have done a complete driver re-install but I cannot confim that, I am even pretty sure that I even stressed my graphics once in the past. So now I am at a loss as to what to do. So today I opened Microsoft flight sim 2020 and opened spotify made sure I could do as many things that might crash it and opened msi afterburner below are the results (had to do multiple screenshots to get all the data). I find it weird that in the last image the "commit charge" is at max usage up until the point the game crashes, I don't know what commit charge is so I don't know if that could be the culprit.

Specs:
Operating system: Windows 11 home 64 bit
CPU: Intel Core i5 10400 @ 2.90GHz
RAM: 16.0GB Dual-Channel Unknown @ 1064MHz (I dont know why it says unknown in speccy but I am pretty sure it is corsair vengence)
Motherboard: ASUSTeK COMPUTER INC. PRIME H410I-PLUS (LGA1200)
Graphics card: 4095MB NVIDIA GeForce RTX 2060 SUPER (MSI)
Storage devices: 931GB Western Digital WDC WD10EZEX-00BN5A0 (SATA )
223GB ADATA SU630 (SATA (SSD))

View: https://imgur.com/a/LsbvpSO

View: https://imgur.com/a/B4al1I1

View: https://imgur.com/a/tVA9kfq

View: https://imgur.com/a/SCMn1ld

View: https://imgur.com/a/Sw3zO8a


Thanks in advance!

Joseph
 
Last edited:
Aug 1, 2021
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So, what are most of these exact components, both the ones that were replaced and the ones that weren't? For such a long unbroken block of exposition, there's a real lack of information given.
Hi, sorry I meant to put the specs in the original post. My specs are:
Operating system: Windows 11 home 64 bit
CPU: Intel Core i5 10400 @ 2.90GHz
RAM: 16.0GB Dual-Channel Unknown @ 1064MHz (I dont know why it says unknown in speccy but I am pretty sure it is corsair vengence)
Motherboard: ASUSTeK COMPUTER INC. PRIME H410I-PLUS (LGA1200)
Graphics card: 4095MB NVIDIA GeForce RTX 2060 SUPER (MSI)
Storage devices: 931GB Western Digital WDC WD10EZEX-00BN5A0 (SATA )
223GB ADATA SU630 (SATA (SSD))

The components replaced were the motherboard, cpu, gpu, ram, psu. I couldnt tell you the name of the old components other than the fact that the old gpu was a GTX 750ti.
 

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