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One thing that confused me was the boxes kept unchecking themselves when I followed your steps for option 2. So, under block options I just checked program all blocks and it checked all the other boxes in this column also. I did this after opening the rom file and checked the other 2 boxes you said to under micellaneous. It updated my bios and everything seems to be working just like it used to. How can I tell if turbo mode is working?
Here is a Tomshardware article from last year that hopefully will explain this for you.
http://www.tomshardware.com/news/Turbo-Mode-Intel,6193.html
http://www.tomshardware.com/news/Turbo-Mode-Intel,6193.html
I've tried all of the suggestions in this thread to get this BIOS update to work with absolutely no luck at all. The flash runs, the computer restarts, and nothing. Absolutely nothing.
OK, finally got it to work, somewhat. Now my BIOS is AMI R01-A4 2/11/2009. Is this OK or did the wonderful folks at Gateway send me the wrong thing?
OK, finally got it to work, somewhat. Now my BIOS is AMI R01-A4 2/11/2009. Is this OK or did the wonderful folks at Gateway send me the wrong thing?
I've recently purchased an FX6800-01e. Lot's of great info on this thread. Thanks.
I do have one question that I have had no luck in finding an answer to regarding this PC. I can't get S/Pdif out to work with the onboard sound. According to the manual, the sound ports are multi jack and the grey one is s/pdif out. I've tried both an Coax and MiniTos..neither of which worked.
When I go to look at Audio Devices for playback..I only see HDMI but no S/pdif. I've tried updating the Realtek drivers and still nothing. Am I missing something?
I do notice unused S/Pdif headers on the MB. I'm guessing that is what is being used for those RCA Jacks that are on the media panel in the manual of some (not mine of course). Do I need to get my own S/pdif cable or something? Any advice appreciated.
Thanks
I do have one question that I have had no luck in finding an answer to regarding this PC. I can't get S/Pdif out to work with the onboard sound. According to the manual, the sound ports are multi jack and the grey one is s/pdif out. I've tried both an Coax and MiniTos..neither of which worked.
When I go to look at Audio Devices for playback..I only see HDMI but no S/pdif. I've tried updating the Realtek drivers and still nothing. Am I missing something?
I do notice unused S/Pdif headers on the MB. I'm guessing that is what is being used for those RCA Jacks that are on the media panel in the manual of some (not mine of course). Do I need to get my own S/pdif cable or something? Any advice appreciated.
Thanks
As long as your BIOS is showing AMI R01-A4 2/11/2009 and you're not getting a check sum error, then your system is Ok as this is the newest BIOS that Gateway has publicly released so far.
You're probably right about the S/Pdif headers being for the missing RCA Jacks which are on the front panel of some models.
Just a quick Image Google using the search term S/Pdif gives you a fairly good idea just looking through the various images.
As for configuring the jacks and sound setup, use the dark orange speaker (RealTek Sound Manager) in the System tray.
BTW... if nothing is plugged into a jack, then it'll be grayed out until you plug some speakers into it.
Edited to fix broken link
Thank you very the quick reply.
My issue with configuring the jacks though is that S/pdif does not show up at all in sound setup (not even greyed out). Shouldn't S/pdif show as a playback option? Right now, I only have ATI HDMI, HDMI and Speakers.
And when I plug an Optical jack into the grey port , it only detects it for Speakers as an analog RL and not Spdif.
My issue with configuring the jacks though is that S/pdif does not show up at all in sound setup (not even greyed out). Shouldn't S/pdif show as a playback option? Right now, I only have ATI HDMI, HDMI and Speakers.
And when I plug an Optical jack into the grey port , it only detects it for Speakers as an analog RL and not Spdif.
My system doesn't have the RCA jacks either, so with out the motherboard manual there doesn't seem to be much we can do unless we can figure it out ourselves.
I wonder if there is a specific driver needed for the S/pdif?
Or if you need to use the X-Fi MB to access it?
BTW...
the X-Fi MB from Gateway for Vista won't work with Windows 7 and both Gateway and Creative doesn't seem to be inclined to provide an update for the X-Fi MB OEM software. (note the "MB" designation of the X-Fi software)
I wonder if there is a specific driver needed for the S/pdif?
Or if you need to use the X-Fi MB to access it?
BTW...
the X-Fi MB from Gateway for Vista won't work with Windows 7 and both Gateway and Creative doesn't seem to be inclined to provide an update for the X-Fi MB OEM software. (note the "MB" designation of the X-Fi software)
Killer95Stang
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If you didn't notice I'm new here... Hello!! Let me start by giving a big thanks to Renegade Warrior (others as well) for helping us Gateway FX6800 bastard children out.
Here's were I stand... Bought one of the refurbished units from Tigerdirect back in August. Bought 3 additional mbs of OCZ Intel i7 memory at the same time, which installed and worked great. With help from RW, I updated the BIOS and then upgraded video drivers from the ATI's site.
Fast forward to 10/22/09 when I finally received my Win 7 student upgrade key for Win7 premium. I first tried installing it by just upgrading, since I wanted all the stock utilities to work. About 3/4 of the way through the first problem happened, my 26" Westinghouse Vista compatible monitor went black then displayed the message "out of range". I used a 32" LCD TV to finish the installation. Whatever I tried, I could not get the monitor to work with HDMI / DVI cable. I tried the VGA only cable with DVI adapter and it works, but defaults to 59mhz (won't switch).
Computer seemed real sluggish with the upgrade version of win7 (slower than vista), so reinstalled using the clean install option. Monitor still does not work with HDMI, but seems to be as fast as before. I also started to get a "memory dump" failure about every 6th time the computer goes into sleep mode.
So... I ordered up a 1tb Samsung Spinpoint F3 to use as my primary drive and I created a bootable ISO version of my windows 7 DVD. I plan on installing that to get rid of the EISA partition and starting from scratch.
Here's what I need help with
- How do I stop the Memory Dump crash?
- How do I get my HDMI ready 26" monitor to work without using a VGA cable (no driver support from Westinghouse).
- How do I get some of the drivers and software back to use with Win7, like Creative MB XFI, Label flash, Memory card icons, Creative Alchemy.. ect.
I'm beginning to think that switching to Win7 was a big mistake
Here's were I stand... Bought one of the refurbished units from Tigerdirect back in August. Bought 3 additional mbs of OCZ Intel i7 memory at the same time, which installed and worked great. With help from RW, I updated the BIOS and then upgraded video drivers from the ATI's site.
Fast forward to 10/22/09 when I finally received my Win 7 student upgrade key for Win7 premium. I first tried installing it by just upgrading, since I wanted all the stock utilities to work. About 3/4 of the way through the first problem happened, my 26" Westinghouse Vista compatible monitor went black then displayed the message "out of range". I used a 32" LCD TV to finish the installation. Whatever I tried, I could not get the monitor to work with HDMI / DVI cable. I tried the VGA only cable with DVI adapter and it works, but defaults to 59mhz (won't switch).
Computer seemed real sluggish with the upgrade version of win7 (slower than vista), so reinstalled using the clean install option. Monitor still does not work with HDMI, but seems to be as fast as before. I also started to get a "memory dump" failure about every 6th time the computer goes into sleep mode.
So... I ordered up a 1tb Samsung Spinpoint F3 to use as my primary drive and I created a bootable ISO version of my windows 7 DVD. I plan on installing that to get rid of the EISA partition and starting from scratch.
Here's what I need help with
- How do I stop the Memory Dump crash?
- How do I get my HDMI ready 26" monitor to work without using a VGA cable (no driver support from Westinghouse).
- How do I get some of the drivers and software back to use with Win7, like Creative MB XFI, Label flash, Memory card icons, Creative Alchemy.. ect.
I'm beginning to think that switching to Win7 was a big mistake
Killer95Stang
Tried to reply late last night twice, but each time, my browser crashed when I right clicked to check the spelling of some words. Was using 64-bit FireFox 3.6 Beta 2
So now I,m just using the 32-bit FireFox 3.6 Beta 6 to hopefully avoid the crash this time and so far, it seems to be working as I'm able to Right click without crashing the browser.
Creative X-Fi MB is an OEM product and as such Creative won't supply any updates for this product and Gateway doesn't appear to be willing to supply any updates either.
For a clean installation of Windows 7, the only drivers you should need to supply is the Intel Matrix Storage Manager and the ATI Catalyst 9.11 Windows will supply the rest.
I would not advise trying to install any of the software that came pre-installed from Gateway.
The memory card slots will work just fine. I wouldn't worry about the icons, the individual slot will show up in Windows explorer when a card is present in which ever slot is in use.
The label Flash software can be found here.
For HDMI support, you need to have Windows fully installed and the ATI Catalyst Suit installed. Once you do this, then on the Display Option page of the ATI Catalyst Control Center, make sure Force TV detect is checked, then click OK and close the Control Center and use the HDMI adapter.
As for the memory dumps it's possible you have a faulty piece of hardware in the system or maybe you reinstalled some of the gateway software back on the system. It's hard to say what is actually causing the dumps without checking it out first hand to see what's going on.
Tried to reply late last night twice, but each time, my browser crashed when I right clicked to check the spelling of some words. Was using 64-bit FireFox 3.6 Beta 2
So now I,m just using the 32-bit FireFox 3.6 Beta 6 to hopefully avoid the crash this time and so far, it seems to be working as I'm able to Right click without crashing the browser.
Creative X-Fi MB is an OEM product and as such Creative won't supply any updates for this product and Gateway doesn't appear to be willing to supply any updates either.
For a clean installation of Windows 7, the only drivers you should need to supply is the Intel Matrix Storage Manager and the ATI Catalyst 9.11 Windows will supply the rest.
I would not advise trying to install any of the software that came pre-installed from Gateway.
The memory card slots will work just fine. I wouldn't worry about the icons, the individual slot will show up in Windows explorer when a card is present in which ever slot is in use.
The label Flash software can be found here.
For HDMI support, you need to have Windows fully installed and the ATI Catalyst Suit installed. Once you do this, then on the Display Option page of the ATI Catalyst Control Center, make sure Force TV detect is checked, then click OK and close the Control Center and use the HDMI adapter.
As for the memory dumps it's possible you have a faulty piece of hardware in the system or maybe you reinstalled some of the gateway software back on the system. It's hard to say what is actually causing the dumps without checking it out first hand to see what's going on.
It should work just fine under Windows 7, just be sure to follow the instruction.
The DOS method works.
dpizzle1968
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I too recently purchased the FX6800-01e as I too am attempting to update bios. After following your instructions the program goes through the progress phases (read,erase,program and verify) and that's about it. The system does not restart or anything. I have also upgraded to Windows 7 ultimate. Please help!!
Killer95Stang
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Killer95Stang
Tried to reply late last night twice, but each time, my browser crashed when I right clicked to check the spelling of some words. Was using 64-bit FireFox 3.6 Beta 2
So now I,m just using the 32-bit FireFox 3.6 Beta 6 to hopefully avoid the crash this time and so far, it seems to be working as I'm able to Right click without crashing the browser.
Creative X-Fi MB is an OEM product and as such Creative won't supply any updates for this product and Gateway doesn't appear to be willing to supply any updates either.
For a clean installation of Windows 7, the only drivers you should need to supply is the Intel Matrix Storage Manager and the ATI Catalyst 9.11 Windows will supply the rest.
I would not advise trying to install any of the software that came pre-installed from Gateway.
The memory card slots will work just fine. I wouldn't worry about the icons, the individual slot will show up in Windows explorer when a card is present in which ever slot is in use.
The label Flash software can be found here.
For HDMI support, you need to have Windows fully installed and the ATI Catalyst Suit installed. Once you do this, then on the Display Option page of the ATI Catalyst Control Center, make sure Force TV detect is checked, then click OK and close the Control Center and use the HDMI adapter.
As for the memory dumps it's possible you have a faulty piece of hardware in the system or maybe you reinstalled some of the gateway software back on the system. It's hard to say what is actually causing the dumps without checking it out first hand to see what's going on.
Thanks for the reply RW,
I tried forcing TV detectiion... by checking the box and saving. I then disconnected the 26" monitor from the VGA cable and hooked up the HDMI / DVI cable... and POP!! "Out of Range". I'm guessing its a windows 7 driver issue, since the monitor worked perfect with HDMI with Vista 64. Back when I did the initial win7 install, I used a 32" flat panel from my bedroom which worked fine with Win7.
Also.. can you explain to me why I need the Intel Matrix Storage Manager? I'm not exactly sure what it does and why it is necessary.
thanks again.
The Intel Matrix Storage Manager is for the X58 chipset and allows you to hot swap drives in the front bays without crashing the system while it is running.
The only problem I have found with this is if the drive is already in the bay when you boot the system, then it won't give you the option to eject the drive.
Although to tell the truth, I have not tried having the Intel Matrix Storage Manager auto-start with windows to see if this would make a difference.
But if you plug a drive in while the system is running, you can use the Intel Matrix Storage Manager, select Actions > Rescan for Plug and Play Devices and the drive will show up and you will also have the option in the system tray to eject the drive.
Now, as for the "Out of Range" error, you might have to open the ATI Catalyst Control Panel, go to the Graphics panel > Mode tab, select any resolutions which are higher than the TV can display via HDMI and use the Discard button to eliminate those resolutions. Also make sure the Refresh rate is set correctly too, 60 Hz should be appropriate.
Use your TV's manual to make sure you have the correct resolution in place. You only want to remove anything higher than what the TV supports. 1360 x 768 is normal resolution setting for an LCD TV.
My setup uses a Dell 24" 2405FPW LCD monitor 1920 x 1200 and a Sony Bravia KDL-32XBR4 32" LCD TV. I've got a second Dell 24" LCD, but I need to get an ATI 5870 or a 5890 next year.
The only problem I have found with this is if the drive is already in the bay when you boot the system, then it won't give you the option to eject the drive.
Although to tell the truth, I have not tried having the Intel Matrix Storage Manager auto-start with windows to see if this would make a difference.
But if you plug a drive in while the system is running, you can use the Intel Matrix Storage Manager, select Actions > Rescan for Plug and Play Devices and the drive will show up and you will also have the option in the system tray to eject the drive.
Now, as for the "Out of Range" error, you might have to open the ATI Catalyst Control Panel, go to the Graphics panel > Mode tab, select any resolutions which are higher than the TV can display via HDMI and use the Discard button to eliminate those resolutions. Also make sure the Refresh rate is set correctly too, 60 Hz should be appropriate.
Use your TV's manual to make sure you have the correct resolution in place. You only want to remove anything higher than what the TV supports. 1360 x 768 is normal resolution setting for an LCD TV.
My setup uses a Dell 24" 2405FPW LCD monitor 1920 x 1200 and a Sony Bravia KDL-32XBR4 32" LCD TV. I've got a second Dell 24" LCD, but I need to get an ATI 5870 or a 5890 next year.
Sometimes when you update a system BIOS, you need to restart the system manually.
So assuming you have restarted the system since then and you're not getting any check sum errors, go to Start Menu > All Programs > Accessories > System Tools and run System Information
In the Right Panel where it says BIOS Version/Date it should say AMI R01-A4, 2/11/2009
If so, then that means that you successfully updated your BIOS.
If it reads the old BIOS version, then that means that it failed.
The BIOS update needs to be run from an Administrator account and the UAC needs to be temporarily disabled along with any security software such as any AntiVirus and your system needs to be completely disconnected from your network and the internet. You can't have anything running in the background which might cause a problem with the BIOS update and most important is making sure your system is completely clean of any parasites.
dpizzle1968
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Thanks for all your help Renegade as well as all the posts and most importantly, this site. I finally got BIOS to update!! 
Merry Christmas(or whatever your holiday of choice may be) to all! So, I woke up on this Christmas Morning hoping to play a few games before the Christmas Festivities start, and my computer won't boot. It keeps trying to boot from the dvd drive. When I go into the system setup and try to change the boot-up start device to my hard drive, it isn't listed there, just the dvd is. So, did my hard drive die, or am I missing something?
P.S.
I updated the bios, added 3 more gigs of ram, a gtx 275, and a new power supply. My system has worked flawlessly for the last 2 months. I put the computer to sleep last night and woke up to the boot problem today.
Any help would be greatly appreciated as I am a bios nub.
Happy Holidays!
P.S.
I updated the bios, added 3 more gigs of ram, a gtx 275, and a new power supply. My system has worked flawlessly for the last 2 months. I put the computer to sleep last night and woke up to the boot problem today.
Any help would be greatly appreciated as I am a bios nub.
Happy Holidays!
Merry Christmas!
Sorry to hear about your drive! 🙁
Check the cables to be sure nothing came loose from the drive or the motherboard. You'll need to remove the side panel on the right side of the system for where the cable connects to the drive.
The 750GB drive which came with the system is a Seagate drive and it's very possible that it might be related tothis issue which I Googled for you which affected this particular model, both external and internal.
Even if checking your cables doesn't work, I would at least recommend removing the drive and connecting it as a secondary drive in another system just to see if it can be detected and if so, accessed. At the very least, this will tell you if it's the drive or something to do with your system.
Good Luck
Sorry to hear about your drive! 🙁
Check the cables to be sure nothing came loose from the drive or the motherboard. You'll need to remove the side panel on the right side of the system for where the cable connects to the drive.
The 750GB drive which came with the system is a Seagate drive and it's very possible that it might be related tothis issue which I Googled for you which affected this particular model, both external and internal.
Even if checking your cables doesn't work, I would at least recommend removing the drive and connecting it as a secondary drive in another system just to see if it can be detected and if so, accessed. At the very least, this will tell you if it's the drive or something to do with your system.
Good Luck
dpizzle1968
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I personally got tired of the limited capabilities of the Gateway mobo and took the advice of a forum member and switched to the Asus rampage II gene mobo. Everything plugged in perfectly. The only function that I loss was the back-up button which i loss anyway when I upgraded to Windows 7.
I can't remember exactly where in bios but there is another section for the hard drive boot order only. It's in set-up. I remember that because of having more than one hard drive and updating bios and some other procedure it would screw up my boot order. I had to go to this section to
make sure that this hard drive booted first. Try sending Renegade_Warrior a private message and see if he responds. Maybe not today but he will respond.
I can't remember exactly where in bios but there is another section for the hard drive boot order only. It's in set-up. I remember that because of having more than one hard drive and updating bios and some other procedure it would screw up my boot order. I had to go to this section to
make sure that this hard drive booted first. Try sending Renegade_Warrior a private message and see if he responds. Maybe not today but he will respond.
:lol: You must have been typing your reply as I posted mine
Merry Christmas dpizzle1968
I assumed Kashamodo checked the setting you are referring to which is why I didn't mention it. But both Boot Order and Boot Device should both be in the same section if I recall correctly.
I wonder if Kashamodo checked out the newest firmware which Gateway (Acer just released on the 23rd.
FX6800 New BIOS Out 842P181G
Released 12/23/2009 FX6800_BIOS_842P181G.zip 793 KB
BIOS Version/Date lists it as AMI R01-B0, 5/19/2009
Merry Christmas dpizzle1968
I assumed Kashamodo checked the setting you are referring to which is why I didn't mention it. But both Boot Order and Boot Device should both be in the same section if I recall correctly.
I wonder if Kashamodo checked out the newest firmware which Gateway (Acer just released on the 23rd.
FX6800 New BIOS Out 842P181G
Released 12/23/2009 FX6800_BIOS_842P181G.zip 793 KB
BIOS Version/Date lists it as AMI R01-B0, 5/19/2009
Thanks for the replies guys,
I tried hooking up the drive to my other desktop to no avail. I can hear it spinning but my computer cannot recognize it, so I guess it's the firmware problem others were having. Guess I will be buying a new drive this week to replace it. I know this is not an fx6800:01e isolated hard drive incident, but geeeeeeze, could this computer have any more problems? Also, I was not aware of the newest bios release. What is different about this one?
I tried hooking up the drive to my other desktop to no avail. I can hear it spinning but my computer cannot recognize it, so I guess it's the firmware problem others were having. Guess I will be buying a new drive this week to replace it. I know this is not an fx6800:01e isolated hard drive incident, but geeeeeeze, could this computer have any more problems? Also, I was not aware of the newest bios release. What is different about this one?
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