Question Getting this blue screen error "Critical failure" randomly

[WrongRookie]

I don't know why this happens randomly. First when it happened, I did sfc/scannow and chkdsk as admin from CMD but that didn't fix it because the error still came. Then I reinstalled windows 10 and even after that while that error didn't exactly come, it was loaded with a black screen(which I fixed by using task manager) but now after just removing the mic before booting it up that blue screen error still shows up...

I don't know where the issue lies and I fixed the drive issues using chkdsk now. Any ideas how to examine this issue?

Specs
OS: Windows 10 pro 64-bit
CPU: Intel Core i7 7700@ 3.60GHz
Kaby Lake 14nm Technology
Ram 16.0 GB Dual-Channel @ 1063MHz
CT8G4DFS8213.M8FB
Motherboard: Supermicro C7H270-CG-ML(CPU)

Drive on C: is Kingston A2000 1TB. other drives are Samsung 870 Evo which I use for other things.

 

[Colif]

why do you want to disable defender?

You don't have to do anything if its working fine now.

 

[WrongRookie]

But its under fast startup which you're saying is not needed...

Edit: Also I meant windows defender...

 

[Colif]

defender has nothing to do with fast startup.

where is it showing as under it?

 

[WrongRookie]

defender has nothing to do with fast startup.

where is it showing as under it?

This comment said it?

this looks like another case where a service host was running then terminate process was called. When we got the kernel dump it was windows defender that terminated the process because the client did not have proper rights to run the process. problem was the process was required and the terminate process caused the bugcheck.

Unless I'm wrong here...

 

[Colif]

i don't know why defender is running anyway since you use Bitdefender. I am not sure what roles it plays when another program does firewall and AV

according to this it should be disabled already: https://docs.microsoft.com/en-us/mi...r-antivirus-compatibility?view=o365-worldwide

So you shouldn't have to do anything.

If John returns, he can tell us why defender runs when another AV is as it appears it shouldn't be.
what shows in windows security/virus & threat protection?

 

[WrongRookie]

i don't know why defender is running anyway since you use Bitdefender. I am not sure what roles it plays when another program does firewall and AV

according to this it should be disabled already: https://docs.microsoft.com/en-us/mi...r-antivirus-compatibility?view=o365-worldwide

So you shouldn't have to do anything.

If John returns, he can tell us why defender runs when another AV is as it appears it shouldn't be.
what shows in windows security/virus & threat protection?

I think its showing the same as what you posted

https://imgur.com/KMJTUJZ

View: https://imgur.com/KMJTUJZ

 

[Colif]

which version of Bitdefender?

It depends on the product of bitdefender you are using. If you are using antivirus plus , windows firewall will be active. If you will use internet security or total security, windows firewall will get disabled automatically.

https://community.bitdefender.com/e...ll-in-services-after-bitdefender-installation

Go to Firewall & network protection tab of Windows security
it might have a link under Who is protecting me called Manage Providers
it will show what is protecting you
In my case its Bitdefender under AV & Firewall

 

[WrongRookie]

which version of Bitdefender?


https://community.bitdefender.com/e...ll-in-services-after-bitdefender-installation

Go to Firewall & network protection tab of Windows security
it might have a link under Who is protecting me called Manage Providers
it will show what is protecting you
In my case its Bitdefender under AV & Firewall

https://imgur.com/846LWmO

View: https://imgur.com/846LWmO


It shows bitdefender for me too...

 

[Colif]

It seems this is still running on my pc - https://docs.microsoft.com/en-us/wi...creen/microsoft-defender-smartscreen-overview

But thats only process.
I am not aware of what else it might do.

I wouldn't worry about it unless you BSOD again.

 

[WrongRookie]

I mean...as long as I do fast startup, nothing seems to happen. You think I should disable fast startup and see if it happens again?

 

[Colif]

I thought you had it off, not on.
Thats strange you only crash on a full shutdown. It reduces odds of it being a driver.
so it working fine in safe mode could mean its hardware

Drive on C: is Kingston A2000 1TB. other drives are Samsung 870 Evo which I use for other things.

did I get you to check the Kingston drive?

try running Crystaldiskinfo on both drives, its the green icon - https://crystalmark.info/en/software/crystaldiskinfo/
it will auto scan, just curious about health of both.

 

[WrongRookie]

I thought you had it off, not on.
Thats strange you only crash on a full shutdown. It reduces odds of it being a driver.
so it working fine in safe mode could mean its hardware


did I get you to check the Kingston drive?

try running Crystaldiskinfo on both drives, its the green icon - https://crystalmark.info/en/software/crystaldiskinfo/
it will auto scan, just curious about health of both.

https://imgur.com/9xq5zQ5

View: https://imgur.com/9xq5zQ5

https://imgur.com/sCwMFKx

View: https://imgur.com/sCwMFKx


My internal and external drives in anycase

https://imgur.com/JiqNCTq

View: https://imgur.com/JiqNCTq

https://imgur.com/K4SvZOA

View: https://imgur.com/K4SvZOA

So should I turn off fast startup?

 

[Colif]

Might as well. if you want to figure out problem.

 

[WrongRookie]

Ok I'll turn off startup via holding shift when shutting down and see what happens...

EDIT: Started without fast startup, no BSOD yet...

EDIT2: Started a couple times again...still no error...