Question Gigabyte APP Center/Ambient Lighting APP - - all the options are greyed out ?

[judahg460]

Howdy yall. So right to the point. I have a Gigabyte GA-X99-UD4P motherboard.
According to the product page, this motherboard supports the Gigabyte APP Center and the Lighting Control App, but when I open it, all of the options are grayed out.

I have all chipset drivers installed, and have restarted my pc and reinstalled everything multiple times. Any clue on whats going on?

 

[rgd1101]

what version are you using? B16.0603.1
https://www.gigabyte.com/Motherboard/GA-X99-UD4P-rev-10/support#support-dl-utility