Question Gigabyte Z390 I Aorus Pro WIFI (ITX) not working with RGB Fusion

Pisol

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Jan 24, 2015
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Hey guys, how are you?
I'm having one (some could say minor) issue with my computer that's driving me crazy.
I built this PC 3 years ago and it held up amazingly in terms of power and specs, considering i use it mainly for CAD and some CSGO.
The issue started a few months ago. Suddenly RGB Fusion stopped commanding my motherboard RGB leds, and the ARGB fans on my case. The components are (I think) recognized, they appear in the program, but assigning lighting modes or colors have absolutely no effect, the LEDs are constantly off. This worked fine in the past.
The other components commanded by RGB Fusion are the GIGABYTE logo on my graphics card, which works fine, and also the RGB on my RAM sticks (G.Skill Trident Z), also working just fine.
Just the MOBO lights and the ARGB output are misfunctioning.
I tried upgrading RGB Fusion to the latest version, upgrading the BIOS version to the latest, uninstalling other lighting-related software (such as NZXT CAM, which I use for my Kraken AIO), with no luck. Yesterday I even formatted the PC, which previously had Win10, and installed Win11, no luck at all.
Any advice would be great.
Thanks for reading!
 

Pisol

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Jan 24, 2015
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How about when you are in BIOS? Does mobo and fans light up?

Sorry for the late reply. No, they don't light up in any situation. I just resetted the BIOS through the jumper as someone suggested me on Reddit but still no luck :(

Hey, give me the exact motherboard model.

The exact motherboard model is GIGABYTE Z390I AORUS PRO WIFI-CF and it's currently running the F8 BIOS version.
 
No, they don't light up in any situation. I just resetted the BIOS through the jumper as someone suggested me on Reddit but still no luck
So it does not look like software problem. But just in case, have you tried rolling back Fusion to version when the lights were still working? Those apps are known to have problems when updates may not play nice with some components.
If that won't help then I would suspect motherboard fault, at least as far as motherboard lights. For case fans, are they connected directly to ARGB header (via splitter perhaps) or is there some additional component in between like hub?