Question GPU fans max spin shut computer off

[MenSeaOh]

So this started happening recently, My EVGA GeForce RTX 2060 KO card's fans will randomly start max spinning and it will shut my monitors off, often leaving my audio connected briefly until they shut off too, the tower will never fully shut off until I do a reset. Sometimes it'll reset itself and go back to the login screen, but often it will say "no signal found" or something of that sort. It only started happening in the past week (the card is fairly new, bought Oct.2020). Cleaned often. It is random intervals this happens, could be 5min could be 30min could be full day, it also doesn't only happen during high usage gaming but even during word documents or something else low intensive. I have tried MSI Afterburner to set the fan speed % to see if that would help but it has still happened since. Any thoughts/ideas are appreciated!

Thank you!

 

[white.a.drew]

So this started happening recently, My EVGA GeForce RTX 2060 KO card's fans will randomly start max spinning and it will shut my monitors off, often leaving my audio connected briefly until they shut off too, the tower will never fully shut off until I do a reset. Sometimes it'll reset itself and go back to the login screen, but often it will say "no signal found" or something of that sort. It only started happening in the past week (the card is fairly new, bought Oct.2020). Cleaned often. It is random intervals this happens, could be 5min could be 30min could be full day, it also doesn't only happen during high usage gaming but even during word documents or something else low intensive. I have tried MSI Afterburner to set the fan speed % to see if that would help but it has still happened since. Any thoughts/ideas are appreciated!

Thank you!

Full system speccs

 

[MenSeaOh]

CPU - i5-10400 2.9GHz 6-core
Motherboard - MSI 2490-A RPO
Mem - XPG Z1 DDR4 16GB
Storage - WD Blue 3D NAND 500GB M.2
GPU - EVGA GeForce RTX 2060 KO
PSU - Corsair CX 650 80+

 

[Andrewbandrew05]

Check your temps sounds like it could be overheating. Also, have you stress tested CPU, GPU, and RAM yet?

 

[MenSeaOh]

After doing the stress test everything came back to look normal, at the highest usage and everything the GPU temp never exceeded 84C but the Fan Speed % was anywhere from 123-145

 

[Andrewbandrew05]

84C is worrisome. Max temp for that card is 88C. If the fans are at max and the temps climbing and it can't throttle then its only choice is to shut it down.

 

[white.a.drew]

After doing the stress test everything came back to look normal, at the highest usage and everything the GPU temp never exceeded 84C but the Fan Speed % was anywhere from 123-145

Please run this and post a link to your results.

 

[MenSeaOh]

Please run this and post a link to your results.

MSI Z490-A PRO Performance Results - UserBenchmark
^ this is the results webpage

 

[white.a.drew]

MSI Z490-A PRO Performance Results - UserBenchmark
^ this is the results webpage

Enable xmp in bios it maybe causing the crashes

 

[MenSeaOh]

MSI Z490-A PRO Performance Results - UserBenchmark This is what I got this time.

 

[Karadjgne]

Have you installed the motherboard chipset drivers?

 

[MenSeaOh]

Have you installed the motherboard chipset drivers?

I believe I did when I started it up the first time.

 

[white.a.drew]

MSI Z490-A PRO Performance Results - UserBenchmark This is what I got this time.

System still thinks xmp for dual channel ram is disabled

 

[MenSeaOh]

So, I ended up taking it in, and the thermal paste on the cpu was completely dry and the cpu fan was getting looser (due to the tension screws being of poor quality) and it was causing the cooling system to not work properly and made the entire system overheat.

Thanks for all the thoughts!