GPU problem, red bars on screen, computer fans won't run

[kscon4]

I recently bought a used EVGA 9800GT graphics card for my computer, it's a HP d5000t I got back in 2008. Here's the specs:

motherboard: Asus IPIBL-TX
processor: Core 2 Quad Q9300
RAM: 4x2gb
PSU: 460 watts
Windows 8.1

When I hook up the graphics card, two things happen. I get several vertical bars going down the screen, and all the fans in the computer case turn much slower than they normally do. This causes the computer to shut off after about a minute, I'm guessing it's because the CPU is starting to overheat. The video card is rated 400 watts from what I've read, but since it's an older computer, could it be that the PSU doesn't have enough power for the video card and the rest of the computer? Or is the graphics card broken? Or could it be something else?


I'm not sure if this is part of the problem, but I want to put it down here just in case. In the device manager, it says there's a problem with the IEEE 1394 host controller:
LSI 1394 OHCI Compliant Host Controller
"This device cannot start. (Code 10)
STATUS_DEVICE_POWER_FAILURE"


Thanks in advance for any help.

 

[Barney6262]

Hi, have you installed the latest drivers for the new card?
What is the band of PSU? It sounds like the system is not getting enough power but a 460w psu should be enough...

 

[junkeymonkey]

some models of store bought computers [dell.hp,acer,ect..] may come with a ''locked or fixed'' bios and may not allow you to change certain hardware as a video card.. this is done to protect them from undue warranty claims and refunds .this is not done to hurt you but to protect them. you really need to see if that upgrade has been proven to work in your model first before you invest money in it .. there are a lot of these threads here at toms to look at some models will allow upgrades and some dont.. and a lot of guys here say ya ya ya when is really no no no...it would be sad you spent $200 on a card that wount post after you installed it as most find out. then get told its your psu and you spend more and end up right back where you are now, but its up to you good luck..


you got to know the the boards in these computers are not like the ones we use to do custom builds witch are open to upgrading with in the boards compatibly . the bios is custom made for there design and just for the parts they authorize to be used on there computers there only guaranteed to work as is out of the box as you bought it ,..

they don't care about you upgrading they sell computers -- if it works out fine then its good if not then you know better next time .. right??


http://www.tomshardware.com/answers/id-2381674/gtx-760-psu-past-screen.html

http://www.tomshardware.com/answers/id-2384776/installed-gpu-psu-video-signal-power-mouse-keyboard.html

plenty more around if you look

 

[kscon4]

It's made by Delta Electronics, model no. DPS-460DB-1 A. And I do have the latest drivers from nvidia. It uses the same drivers from my previous graphics card, a Geforce 9500 GS. I tried uninstalling all the drivers and putting in the new graphics card, and reinstalling it with the drivers, but I ran into the same problems both times.

 

[junkeymonkey]

also you can see with a old 775 board things can not go so well

http://www.tomshardware.com/answers/id-2386813/graphic-card-working-display.html

 

[kscon4]

I'm pretty sure the video card should be compatible, the reason I picked the 9800gt was because it was an option for a video card when I ordered the computer. But I wasn't aware companies can lock up their bios to prevent upgrades, but I guess it makes sense on their part. I didn't spend too much on the card so I won't be heartbroken if I can't get it to work, but I figured I'd try to squeeze a little more life out of this computer before I replace it.

 

[junkeymonkey]

if you say it was a option for it then I would feel it should work??

but was it a option from hp or a store option ?? and then you wonder if that was for a hp oem card ???

 

[junkeymonkey]

STATUS_DEVICE_POWER_FAILURE I was going to add if the card was a option and your getting this it may be a power issue with the board or the psu or the card it self as the first guy said

 

[kscon4]

It was an option from HP, I bought it through their website. Would the brand make any difference? I got a 9500GS in it right now and I'm not sure what brand it is, from what I can tell I'm not even sure if you could buy it on its own and that it only came on prebuilt computers.

I'm using my old 9500 card right now, and whatever power failure that's in the computer right now isn't affecting it. Could it not be affecting my old card but will affect the newer card? This is the first time I've tried upgrading my computer other than putting in more RAM, so this is kinda new territory for me.

 

[junkeymonkey]

I guess this is your model
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01459309&tmp_track_link=ot_recdoc/c01357064/en_us/c01459309/loc:1&cc=us&dlc=en&lc=en


see the catch of this is -- Must select one of the following options-- now do they mean any card you get your hands on or is it there hp oem card that may run at a lower power state then a aftermarket card ?? or do there cards have a hp proprietary vbios that makes them work with there motherboard and its proprietary bios ???

 

[junkeymonkey]

like these

http://www.impactcomputers.com/466761-001.html

http://www.memory4less.com/m4l_itemdetail.aspx?itemid=1449668301&partno=466761-001&rid=90&origin=pla&gclid=CIGkisKemcICFQ4Q7Aod6nAAJA

http://www.newegg.com/Product/Product.aspx?Item=9SIA24G28M7555

 

[kscon4]

I found a post from somebody that upgrade their d5000t with a evga gtx 285 from way back in the day without any problems, so I'm hoping this computer can be upgraded, but you do bring up a good point. I keep wondering though if it's the power supply, especially with the case fans running so much slower when I put in the newer card. I have to plug in a 6-pin power plug into the newer card, but my older card doesn't require it.

 

[kscon4]

like these

http://www.impactcomputers.com/466761-001.html

http://www.memory4less.com/m4l_itemdetail.aspx?itemid=1449668301&partno=466761-001&rid=90&origin=pla&gclid=CIGkisKemcICFQ4Q7Aod6nAAJA

http://www.newegg.com/Product/Product.aspx?Item=9SIA24G28M7555

Ahh, now I see what you mean

 

[kscon4]

Thanks junkeymonkey for all your help. I'd like to build a new computer sometime next year, so this whole thing has been a pretty good learning experience, even if I can't get the video card to work. Thanks again.

 

[junkeymonkey]

well its part of the path I went down one outher thing is hp likes low pro or 1/2 height cards ... read the ''power'' section in this and see that the board can be set for the slot to be what ever hp wants and not the full 75w your card may need to work fully

http://en.wikipedia.org/wiki/PCI_Express