Graphics card troubles

[MyNameIsRobert]

I don't know if this is against the rules so I apologize ahead of time. I recently sold a graphics card on here with another user. The last time I used the graphics card was about a week before I shipped it and it was working fine. I didn't do any stress tests on it but I didn't notice any issues while watching Netflix and etc. About a week later the guy replies saying he has artifacts coming up while playing a certain game. I never encountered artifacts before but I'm guessing it's either a hardware or software issue. Is it possible the card was damaged during shipping or did the card die out on its own? I never overclocked the card and played unintensive games like age of empires and etc. I bought the card itself from a retailer two years ago. Thanks ahead for any answers

@ Smorizio, I shipped the card in its original box and container while using a larger box. I never needed to overclock the card either. I don't know what power supply the buyer is using either. The buyer didn't really give me much information either. It's just strange to me that artifacts came up a week later so I don't know if it's bad luck or a normal issue among graphics cards.

 

[smorizio]

if the card was ship in a box with foam peanuts and reg plastic wrap it may have taken esd damage. did you mail it inside the esd bag that came with the card??? if it not esd damage ask the buyer what size his power supply is and it make. if the unit is under sized or a low model unit the power supply output may be too low or dirty and is the issue. another issue did the seller overclock the card and cook it. some cards and brands can be fine running stock speeds for years but can fry or die when you over clock them.

 

[meat_loaf]

if the card was ship in a box with foam peanuts and reg plastic wrap it may have taken esd damage. did you mail it inside the esd bag that came with the card??? if it not esd damage ask the buyer what size his power supply is and it make. if the unit is under sized or a low model unit the power supply output may be too low or dirty and is the issue. another issue did the seller overclock the card and cook it. some cards and brands can be fine running stock speeds for years but can fry or die when you over clock them.

I don't think power supply will cause any gpu to have artifacts. Artifacts means that something in the components is damaged. Either memory modules or the GPU itself.