I have 300Mbps Wow! home service. I usually get that or more.
So in the last couple weeks I've had these multiple related issues that have popped up out of nowhere... such as I'll be using the wifi on my phone and a webpage will stop responding or give me a message like it's "having trouble loading". I'd switch to LTE and everything would be fine. I then switch back to wifi immediately and the issue is gone completely. Everything is fine. Just today I was on a website that had video thumbnails and half of them had a message on the window that said thumbnail not available. A few minutes later, they begin appearing and all is fine again.
At the same time I'm also have problems with the youtube app on my apple tv (wired via ethernet) in the last couple weeks where "sometimes" the thumbnails will be greyed out. I can scroll across them and they will either stay grey or they might show the short preview video. The other issue is that when I go to use the app, as it starts it will say "no network connection". I'm able to open other apps and even do a speedtest on the apple tv, which shows a fast solid connection, but the youtube app can't connect. A short time later it will be fine.
I installed a internet monitor on my pc and it has showed a solid, fast connection with latency hovering around 40 for the last few weeks.
I installed a different router and the same issues continue to pop up.
I read somewhere that while my download signal could be perfectly fine, a low upload signal to noise ratio could cause these issues? True?
So in the last couple weeks I've had these multiple related issues that have popped up out of nowhere... such as I'll be using the wifi on my phone and a webpage will stop responding or give me a message like it's "having trouble loading". I'd switch to LTE and everything would be fine. I then switch back to wifi immediately and the issue is gone completely. Everything is fine. Just today I was on a website that had video thumbnails and half of them had a message on the window that said thumbnail not available. A few minutes later, they begin appearing and all is fine again.
At the same time I'm also have problems with the youtube app on my apple tv (wired via ethernet) in the last couple weeks where "sometimes" the thumbnails will be greyed out. I can scroll across them and they will either stay grey or they might show the short preview video. The other issue is that when I go to use the app, as it starts it will say "no network connection". I'm able to open other apps and even do a speedtest on the apple tv, which shows a fast solid connection, but the youtube app can't connect. A short time later it will be fine.
I installed a internet monitor on my pc and it has showed a solid, fast connection with latency hovering around 40 for the last few weeks.
I installed a different router and the same issues continue to pop up.
I read somewhere that while my download signal could be perfectly fine, a low upload signal to noise ratio could cause these issues? True?