GTX 980 not recognized.. Please help

[scorpionadiga]

I have a GTX 980 G1.Gaming...

So I updated my nvidia drivers to the latest 358.91 version... once I finished, the Geforce experience still wants me to upgrade another time so I did... And The GPU fans are on Max speed... like the sound when I turn my PC on.. and Nvidia inspector can't see my card.. then from windows device manager I saw this "Windows cannot initialize the device driver for this hardware. (Code 37)"

I tried reinstalling older versions.. performing clean installation.. and even removing my card and puting it back... Same problem.... I just played Fallout 4 this morning whith 0 faults... PLEEASE HELP

 

[jimmysmitty]

It could be a corrupt driver or a bad part. When you did a "clean install" did you use a program to remove the olde drivers or just the nVidia "clean install"?

 

[scorpionadiga]

It could be a corrupt driver or a bad part. When you did a "clean install" did you use a program to remove the olde drivers or just the nVidia "clean install"?

Nvidia clean install

 

[jimmysmitty]

That is not quite a clean install. It is better than just installing over but not as good as a full clean install.

To do that you need to download a program called DDU (Display Driver Uninstaller) and boot into safe mode and run it. Then reboot and install the latest drivers. This program will remove all the old drivers.

The GPU is working it seems since you are getting display out but seems the drivers are probably not running properly.

 

[johnnyb105]

Here you go use this uninstall all drivers reboot as it says and download the newest drivers.
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

[scorpionadiga]

Guys I did that... I uninstalled... same problem.... T_T

 

[jimmysmitty]

SO you have the display hooked up to your GPU and are getting display out but the driver is unable to initialize, correct?

And we tried a full clean install using DDU and same results, correct?

 

[scorpionadiga]

SO you have the display hooked up to your GPU and are getting display out but the driver is unable to initialize, correct?

And we tried a full clean install using DDU and same results, correct?

Yes correct.. if it helps.. The gtx 980 is the displaying card connected... If it helps also the screen is not blinking when installing the driver.. and the fans are on max speed all the time.. I hope it won't harm

 

[scorpionadiga]

SO you have the display hooked up to your GPU and are getting display out but the driver is unable to initialize, correct?

And we tried a full clean install using DDU and same results, correct?

And also after the installation the resolution options become available.. but I can't even open Nvidia control Panel

 

[scorpionadiga]

SO you have the display hooked up to your GPU and are getting display out but the driver is unable to initialize, correct?

And we tried a full clean install using DDU and same results, correct?

Something went wrong when installing maybe ? Now I can only open Geforce experience and it automatically downloads the latest driver... I cant even press the Preferences/My Rig tabs... when it finishes... It does the same thing again it wants to download again same if restart or not

 

[jimmysmitty]

Then I would suggest contacting Gigabyte and see what they can do. Sounds like the GPU has probably failed somehow.

The only other test you could do is get another GPU and install it with the latest drivers to see what happens. If it works then the GPU is faulty. If it repeats the same issue than it could be your board, PSU or OS.

BTW< have you verified all the power plugs are firmly in place for your GPU?

 

[scorpionadiga]

SO you have the display hooked up to your GPU and are getting display out but the driver is unable to initialize, correct?

And we tried a full clean install using DDU and same results, correct?

Yes 🙁(((((

 

[scorpionadiga]

Then I would suggest contacting Gigabyte and see what they can do. Sounds like the GPU has probably failed somehow.

The only other test you could do is get another GPU and install it with the latest drivers to see what happens. If it works then the GPU is faulty. If it repeats the same issue than it could be your board, PSU or OS.

BTW< have you verified all the power plugs are firmly in place for your GPU?

Yes

 

[jimmysmitty]

If everything looks to be plugged in then again I would contact Gigabyte to see about a RMA.