Had blue screen. Reinstalled xp professional. Can\'t get connected to internet e

abby09

Honorable
Mar 1, 2013
1
0
10,510
Computer crashed. Had blue screen. Reinstalled xp professional. Cannot connect to internet even though it says I am connected. Am I missing a setting somewhere? I have lost everything :sweat:
 
are you connected to a modem with router ?
go to your connection icon on taskbar , open it and click on support .
then click on details

check if you are getting the ip from your router ?
also check the subnet mask , usually is 255.255.255.0

other option is open cmd command from run tab in start up .
and write : ipconfig /release
and next : ip config /renew

if all those steps didnt work yet , then check if you dont have configured a static ip on your tcp-ip properties in connection icon on tab .

like this :
image.jpg


and this :

image.jpg