Question Half of my RAM is hardware reserved (8,1GB)

[RedShadowXD]

Specs:
Windows 10 Home 64-bit 22H2
AMD Ryzen 7 2700X
Micro-Star International Co. Ltd. B450 GAMING PRO CARBON AC (MS-7B85) (AM4)
2047MB NVIDIA GeForce GTX 1660 (Gigabyte)
Corsair Vengeance RGB Pro (8 x 2GB, C16) CMW16GX4MXC3200C16

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Hi! I built my PC a little over a week ago and there has been this RAM issue.

It seems that 1 stick of my RAM is hardware reserved.

This is everything i tested:
- Reseating CPU and RAM (Images of them individually in attachments)
- Enabled A-XMP
- MemTest86 (Only detected 8GB of RAM, no errors)
- Reset BIOS

I hope i can get this fixed, i look to use the rig for content creation so i would need the extra RAM.

Thanks!

 

[Lutfij]

Welcome to the forums, newcomer!

What BIOS version are you currently on for your motherboard?

Reset BIOS
Can you walk us through how you did this?

 

[RedShadowXD]

BIOS Version is 7B85v1G

I just used the "Restore Defaults" button in BIOS

(Fixed issue by using 1st and 2nd DIMM slot, 4th DIMM slot prob dead??)